Human Resources Manager

Alfa Holiday Group; Chorley; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Employee ownership dividend payments

31 days annual leave

Flexitime scheme

Training funding

Competitive sick pay

Holiday discounts

Job summary

Alfa Holidays Ltd. in Buckshaw Village, Chorley, is seeking an experienced HR Manager to lead the People Services team and develop a high-functioning HR capability across the business.

You will report to the People Services Director, manage two direct reports, and provide commercially informed HR advice while driving strategic improvements in recruitment, policies and employee development.

Qualifications

• Strong knowledge of UK employment law and HR best practice.
• Experience leading a people team or function.
• Experience handling complex employee-relations cases.
• Excellent communication; able to advise and challenge constructively.
• Experience in high-volume recruitment and selection.
• Coaching managers in people management.
• Experience developing HR policies and procedures.
• Commercial judgement and proactive process improvements.
• Resilience, emotional awareness and attention to detail.
• CIPD Level 5 or equivalent experience.

Responsibilities

• Guide the people team on casework, recruitment and other people matters.
• Input process improvements and long-term strategy.
• Build trusted relationships with managers and employee owners.
• Advise on employee relations cases, including absence, investigations, disciplinary matters and grievances.
• Support recruitment and selection, including high-volume hiring.
• Coach managers to handle people matters confidently.
• Support performance management, appraisals, training and development.
• Coordinate people changes with payroll and senior managers.
• Contribute to wider HR projects and the people strategy development.
• Develop and coach the people team.

Skills

UK employment law

People management

Employee relations

Communication skills

High-volume recruitment

Coaching managers

HR policies & procedures

Commercial judgement

Resilience & emotional awareness

Attention to detail

Education

CIPD Level 5

Job description

Human Resources Manager

£55,000 per annum | Buckshaw Village, Chorley | Full-time, 37.5 hours per week

At the Alfa Holiday Group, we are an Employee-Owned business where our people really matter. As the HR Manager you will have the opportunity to support the Groups people strategy and develop a high functioning team, that allows are employees to succeed in their roles.

We’re looking for an experienced HR generalist who combines sound judgement with a practical approach. If you enjoy building relationships, tackling complex people matters and turning ideas into meaningful actions, we’d love to hear from you.

About Alfa Holiday Group

We’re the UK’s only employee-owned travel group, with over 1,000 employee owners across Alfa Hotels, Alfa Coaches and our support teams. Our 25 seaside hotels and coach holiday operation share one purpose: delivering high-quality, memorable holidays.

As we continue to grow, this is an opportunity to make a visible contribution to our business and the people behind it.

About the role

Reporting to the People Services Director, you will manage the People Services team on a daily basis, Managing two direct reports, whilst partnering with managers across your assigned operational and support functions, providing clear, commercially informed advice on all aspects of people management.

You will combine hands-on employee relations work with opportunities to improve how we recruit, develop and support our teams. You will look for improvements in how the function can support the wider business.

The role is predominantly based at our Central Office in Buckshaw Village, Chorley, with some travel across the UK required on occasion. Working hours are primarily Monday to Friday, with a flexitime scheme in operation.

Responsibilities

• Guiding the people team in regard to case work, recruitment and other people matters.
• Inputting in process improvement and longer-term strategy.
• Building trusted relationships with managers and employee owners across the business.
• Advising on and managing employee relations cases, including absence, investigations, disciplinary matters and grievances.
• Supporting recruitment and selection, including high-volume recruitment.
• Coaching managers to handle people matters confidently and consistently.
• Supporting performance management, appraisals, training and development.
• Coordinating people changes with payroll and senior managers.
• Contributing to wider HR projects and the development of our people strategy.
• Developing and coaching the people team.

What we’re looking for

You’ll be an experienced HR generalist who can build trust, influence decisions and manage a varied workload with confidence.

• Strong knowledge of UK employment law and practical HR best practice.
• Experience of managing a people team or function.
• Experience managing complex employee relations cases.
• Clear communication skills and the confidence to advise and challenge constructively.
• Experience in high-volume recruitment and selection.
• The ability to coach operational managers in people management.
• Experience developing HR policies and procedures.
• Sound commercial judgement and a proactive approach to improving how things work.
• Resilience, emotional awareness and attention to detail.
• A CIPD Level 5 qualification or equivalent experience.

Experience in hospitality, travel or tourism, an operational background, or payroll processing would also be welcome.

What we offer

Alongside your £55,000 salary, you’ll benefit from:

• Twice-yearly employee ownership dividend payments, subject to the scheme’s rules and business performance circa (1,500 for 2025 FTE).
• An employee-owned structure that supports a long-term approach to our business and people.
• 31 days’ annual leave, including bank holidays.
• A flexi-time scheme.
• Support for your continuing development, including funding for relevant training.
• Competitive occupational sick pay.
• Discounts on our holidays and hotel stays.
• Access to the Health Assured employee assistance programme.
• Length-of-service rewards and recognition programmes.
• Annual salary reviews each April.