Human Resources Coordinator

Onecom; Whiteley; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holidays 25 days + BH

Birthday day off

Flexible paid hours (12)

Pension 9% + life assurance 4x

Employee awards

Tech discounts

Mental health support

Job summary

Onecom, the UK's leading business technology provider, is seeking a People Co-ordinator at the Whiteley office. You will support colleagues from onboarding through to career development, acting as the first contact for employee queries and ensuring smooth people processes.

This fast-paced role involves maintaining HR records, assisting payroll data, and helping deliver the People Plan while delivering a great onboarding experience.

Qualifications

• Experience in an HR or People function.
• Experience using HRIS systems.
• CIPD qualification or working towards one.

Responsibilities

• Act as first point of contact for employee queries.
• Administer the employee lifecycle: onboarding, changes, and offboarding.
• Prepare contracts, letters, references and other docs.
• Support onboarding for new starters.
• Assist with employee relations activities and meeting coordination.
• Maintain HR records and payroll-related data.
• Produce people reports and support data analysis.
• Contribute to delivery of the People Plan.

Skills

Administrative

Attention to detail

Communication

Customer service

Adaptable

Discretion

Education

CIPD qualification

Tools

HRIS experience

Job description

Location: Whiteley, Hampshire (Office Based)

Team: People and Culture

Why Join Us?

Onecom is the UK's leading business technology provider, shaping the way we work, connect, communicate and operate.

You will join a multi-award-winning company, with over 800 talented people committed to delivering great customer experiences driven by the Onecom Way; Think Kaizen, Be Respectful, Build Relationships, Make it Happen, Work Smart, Be Amazing.

About the role

As a People Co-ordinator, you'll play a key role in supporting colleagues throughout their journey with Onecom, from onboarding through to career development and beyond. You'll be the first point of contact for many employee queries, helping ensure our people processes run smoothly, efficiently, and accurately.

This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in delivering an outstanding employee experience.

What you'll be doing

Employee Experience & People Operations

• Acting as a first point of contact for employee and manager queries.
• Supporting the administration of the employee lifecycle, including onboarding, contractual changes, and offboarding.
• Preparing contracts, letters, references, and other documentation.
• Helping new starters settle into the business and enjoy a great onboarding experience.
• Supporting employee relations activities and meeting coordination.

People Systems, Data & Reporting

• Maintaining accurate employee records and HR systems.
• Preparing and processing payroll and reward-related data.
• Producing people reports and supporting data analysis.
• Assisting with performance management and compensation cycles.
• Ensuring data accuracy and compliance across all people processes.
• Supporting the delivery of our People Plan.
• Identifying opportunities to improve processes and employee experiences.
• Assisting with HR projects and initiatives that contribute to business success.
• Tracking progress and helping deliver meaningful outcomes for our employees.

What we're looking for

• Strong administrative and organisational skills.
• Excellent attention to detail and accuracy.
• Confident communicator, both written and verbal.
• Customer-focused with a passion for delivering exceptional service.
• Proactive, adaptable, and willing to learn.
• Able to handle confidential information with professionalism and discretion.

Our dream candidate will also have

• Experience working within an HR or People function.
• Experience using HR systems (HRIS).
• CIPD qualification or working towards one.
• Experience in a fast-paced business environment.
• An interest in people analytics and process improvement.

Perks for our people

Holidays: 25 days + bank holidays and buy/sell options

Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day

Lifestyle: 9% combined pension contribution and 4x salary life assurance

Rewards: Quarterly and annual employee awards, discounts on tech

Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Everyone belongs at Onecom

We believe that diverse teams bring a range of experiences and better ideas that fuel innovation. That’s why we’re committed to creating an environment where everyone feels valued, respected, and able to bring their authentic selves to work. We welcome applications from people of all backgrounds, experiences, identities, and perspectives.