Human Resources Business Partner - Charity

The Air Ambulance Service; Rugby; Hybrid; GBP 47,000 - 53,000; Full time

Job summary

A leading charity is seeking a People & Culture Business Partner to drive transformational change and align people practices with organizational objectives. This role involves working closely with leadership and stakeholders to foster a values-driven culture and enhance performance across the organization. You will lead strategic initiatives, support development, and ensure compliance while promoting a positive work environment. If you're passionate about making a difference in the charity sector, this role offers a unique opportunity to shape the future of HR.

Qualifications

• Proven track record as a strategic People Business Partner.
• Experience in HR leadership and strategic business partnering.

Responsibilities

• Align People strategies with organizational objectives.
• Lead change initiatives that support growth and align with values.
• Provide coaching and development support to managers.

Skills

Strategic Thinking

Problem Solving

Interpersonal Skills

Communication

Education

CIPD Level 7

Job description

The Air Ambulance Service provides Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA), delivering life-saving care and paediatric transfers across the UK. Entirely funded by donations, we support the NHS without using its resources, saving lives and improving clinical outcomes.

Through our work, we keep families together, help children grow, and empower the NHS to do more. We also create jobs, support environmental initiatives, and provide training and volunteering opportunities—all made possible by the generosity of the public and the dedication of our team.

Job Title: People & Culture Business Partner (Charity)

Location: Rugby - Hybrid (or a minimum of 40% at one of our locations across the Midlands)

Hours: 37.5 hours

Annual Salary: £47,000 - £53,000 Per annum + Competitive Benefits

Closing Date: 05/03/2025

Interview Dates: Middle of March (date TBC)

Job Purpose

At The Air Ambulance Service, we’re entering an exciting new chapter. With a new CEO at the helm introducing a bold ambitious strategy, we’re embarking on a transformative journey. HR will be at the heart of driving this change, working alongside our Joint Leadership Team to reshape how we operate, engage with our people, and deliver on our mission. This is more than just a shift in systems or processes—it’s about behavioral change, evolving our ways of working, and truly aligning our culture with the values that make us who we are. This is what makes this new role so exciting.

As our People & Culture Business Partner, you’ll be at the forefront of driving change across the head office functions plus our airbases. Acting as the strategic liaison between the People and Culture team and the Charity, you’ll align people practices with organisational objectives to drive performance, development, and a values-driven culture. You’ll be working closely with multiple heads of departments and directors, enabling organisational success by driving proactive, behavioral-led people strategies. You’ll empower teams to perform at their best while cultivating a culture rooted in our core values, creating real impact every day and building a positive work environment that supports ongoing development initiatives.

And this role isn’t just about today—it’s about shaping the future. You’ll drive transformation by influencing and embedding progressive People practices, designing innovative frameworks, and building a true partnering approach with stakeholders and managers. With clear pathways for career progression and succession planning, this is an opportunity to lead strategically, create meaningful change, and position yourself as a key player in a forward-thinking organisation. If you're ready to shape the future of HR, this is the role for you.

Key Responsibilities

• Working with multiple stakeholders to align People strategies with our strategy, driving behavioural-led solutions that promote inclusivity, innovation, and resilience. Building strong, trusting partnerships to support performance, succession, and workforce planning.
• Lead change initiatives that support growth and align with our values, proactively assessing risks and providing key insights to inform strategic decisions.
• Provide coaching and development support to managers and colleagues, boosting engagement, productivity, and cultural alignment. Also, partner with L&D to build a learning culture that reflects our strategic aims and values.
• Facilitate training programs that reinforce our goals, working closely with L&D and People Operations. Lead the consistent application of HR policies and practices, identifying areas for improvement and recommending changes.
• Partner with HR Operations, Talent and Resourcing, and L&D to provide strategic guidance, drive performance and engagement, and ensure a safe, compliant environment.
• Analyse HR metrics and engagement tools to drive strategic decisions, improve practices, and optimise People initiatives based on trends and data-informed recommendations.
• Oversee BP support across multiple sites, aligning with the charity’s mission and values, and work with site managers to address challenges and tailor HR solutions, partnering with the People team to optimise managerial support.
• Serve as an ambassador for transformational change, shifting the business mindset on the role of the people function and building strong relationships with key stakeholders to implement HR initiatives that drive business objectives.
• Communicate effectively across all levels to build transparency, trust, and alignment with our values, while advocating for the employer brand by promoting our mission, values, and commitment to positive cultural change.

Person Specification

• Proven track record as a strategic People Business Partner, handling complex transformational change across head office functions and airbases, influencing the wider scope of the charity’s operations and culture.
• CIPD Level 7 or relevant experience in HR leadership and strategic business partnering.
• Passionate about the mission of TAAS, with a collaborative approach that aligns with our core values.
• Strong problem-solving and strategic thinking abilities, operating at pace in multi-site environments.
• Skilled in using data-driven insights to inform HR strategies and decisions.
• In-depth knowledge of HR best practices, employment law, and cultural alignment.
• Exceptional interpersonal, communication, and leadership skills, able to influence and inspire stakeholders at all levels.
• Confident in presenting findings and change strategies to the Board of Trustees, ensuring clear communication and alignment with organisational goals.
• Ability to work collaboratively and deliver results while navigating complexity and maintaining compliance.
• Political and emotional intelligence to lead transformational change and build strong, strategic partnerships.

The role is subject to a Basic DBS check.

Environment

The Air Ambulance Service (TAAS) is committed to Equality, Diversity, and Human Rights, fostering an inclusive environment and valuing a diverse workforce. Recruitment and development decisions are based solely on qualifications, experience, and competency, free from bias.

We prioritise safeguarding the welfare of children, young people, and vulnerable adults. All colleagues, volunteers, and partners share this responsibility, completing safeguarding training and reporting concerns. Our safer recruitment process ensures we identify and prevent risks to vulnerable individuals.

• Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.