Human Resources Business Partner

Alfa Holidays Ltd; Chorley; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Employee ownership dividend

Employee-owned structure

30 days annual leave

Flexi-time scheme

Training funding

Sick pay

Job summary

Alfa Holidays Ltd, Buckshaw Village, Chorley, is seeking an experienced HR Business Partner. You will partner with managers, provide commercially informed advice on people management, and lead a small HR team in a busy, employee-owned business.

You’ll handle employee relations, recruitment, policy development and engagement initiatives while supporting a 37.5-hour week at our head office with UK travel as needed.

Qualifications

• Strong knowledge of UK employment law and HR best practice.
• Experience handling complex employee relations cases.
• Experience in high-volume recruitment and selection.
• Ability to coach operational managers in people management.
• Experience developing HR policies and procedures.
• Sound commercial judgement and proactive approach.

Responsibilities

• Build trusted relationships with managers and employee owners.
• Advise on employee relations cases and absence, investigations, grievances.
• Support recruitment and selection, including high-volume hires.
• Coach managers to handle people matters confidently.
• Support performance management, appraisals, training and development.
• Develop policies and initiatives to improve engagement and wellbeing.
• Ensure policies align with employment law and business needs.
• Coordinate people changes with payroll and senior managers.
• Contribute to broader HR projects and people strategy.
• Manage and develop HR Assistant.

Skills

UK employment law

HR best practices

Employee relations

Recruitment

Coaching managers

Policy development

Commercial judgement

Attention to detail

Education

CIPD Level 5

Job description

£47,500 per annum | Buckshaw Village, Chorley | Full-time, 37.5 hours per week

At the Alfa Holiday Group, our people are employee owners and as a HR Business Partner, you’ll help managers provide them with the support, leadership and opportunities they need to succeed.

At the Alfa Holiday Group, we are an Employee Owned business where our people are what matters. As a HR Business Partner, you’ll help managers provide Employee Owners with the support, leadership and opportunities they need to success.

We’re looking for an experienced HR generalist who combines sound judgement with a practical approach. If you enjoy building relationships, tackling complex people matters and turning ideas into meaningful actions, we’d love to hear from you.

About Alfa Holiday Group

We’re the UK’s only employee-owned travel group, with over 1,000 employee owners across Alfa Hotels, Alfa Coaches and our support teams. Our 25 seaside hotels and coach holiday operation share one purpose: delivering high-quality, memorable holidays.

As we continue to grow, this is an opportunity to make a visible contribution to our business and the people behind it.

Your role

Reporting to the People Services Director, you’ll partner with managers across your assigned operational and support functions, providing clear, commercially informed advice on all aspects of people management.

You’ll combine hands-on employee relations work with opportunities to improve how we recruit, develop and support our teams. You’ll also manage and develop a HR Assistant, supported by an established People Services team that works closely together.

The role is predominantly based at our Head Office in Buckshaw Village, Chorley, with some travel across the UK. Working hours are primarily Monday to Friday, with a flexitime scheme in operation.

You’ll be responsible for:

• Building trusted relationships with managers and employee owners across your area.
• Advising on and managing employee relations cases, including absence, investigations, disciplinary matters and grievances.
• Supporting recruitment and selection, including high-volume recruitment.
• Coaching managers to handle people matters confidently and consistently.
• Supporting performance management, appraisals, training and development.
• Developing policies, processes and initiatives that improve engagement and wellbeing.
• Keeping policies and advice aligned with employment legislation and business needs.
• Coordinating people changes with payroll and senior managers.
• Contributing to wider HR projects and the development of our people strategy.
• Managing and developing your HR Assistant.

There is scope to develop the role further, reflecting the skills and experience you bring.

What you’ll bring

You’ll be an experienced HR generalist who can build trust, influence decisions and manage a varied workload with confidence.

We’re looking for:

• Strong knowledge of UK employment law and practical HR best practice.
• Experience managing complex employee relations cases.
• Clear communication skills and the confidence to advise and challenge constructively.
• Experience in high-volume recruitment and selection.
• The ability to coach operational managers in people management.
• Experience developing HR policies and procedures.
• Sound commercial judgement and a proactive approach to improving how things work.
• Resilience, emotional awareness and attention to detail.
• A CIPD Level 5 qualification or equivalent experience.

Experience in hospitality, travel or tourism, an operational background, or payroll processing would also be welcome.

What you’ll receive

Alongside your £47,500 salary, you’ll benefit from:

• Twice-yearly employee ownership dividend payments, subject to the scheme’s rules and business performance circa (1,500 for 2025 FTE).
• An employee-owned structure that supports a long-term approach to our business and people.
• 30 days’ annual leave, including bank holidays.
• A flexi-time scheme.
• Support for your continuing development, including funding for relevant training.
• Competitive occupational sick pay.
• Discounts on our holidays and hotel stays.
• Access to the Health Assured employee assistance programme.
• Length-of-service rewards and recognition programmes.
• Annual salary reviews each April.