Hospitality Assistant - Live In Available

Alfa Holidays Ltd; Llandudno; On-site; GBP 20,000 - 22,000; Part time

Benefits offered by this job

Bi-annual dividend (employee-owned)

Training funding

Job security (employee-owned)

Discounts on holidays and hotel stays

Employee assistance programme

Job summary

Alfa Holiday Group is seeking a Hospitality Assistant at The Hydro Hotel, Llandudno. The role is 30 hours per week with weekends and split shifts. You will work across Bar, Restaurant, Kitchen and Housekeeping, supporting department heads to deliver great guest experiences.

The position offers a friendly, employee-owned culture with opportunities for training and progression within the Alfa Holidays group.

Qualifications

• Excellent customer service skills and a friendly, outgoing personality.
• Ability to learn new skills quickly and adapt to busy periods.
• Flexible, calm under pressure, able to work independently or as part of a team.
• Attention to detail to maintain standards.

Responsibilities

• Work across Bar, Restaurant, Kitchen and Housekeeping areas.
• Assist heads of departments to meet operational needs.
• Split shifts and weekend work required.
• Maintain high standards of service and cleanliness.

Skills

Customer service

Learn quickly

Flexibility

Attention to detail

Tools

Bar

Restaurant

Kitchen

Job description

Alfa Holiday Grouphas an opportunityfor aHospitality Assistantto join the team at The Hydro Hotel, Llandudno.

Hospitality Assistant working hours:

As aHospitality Assistantyou will work30hours per week, including weekends & split shifts with an hourly rate of £13.45, regardless of age!

Being a Hospitality Assistant:

As a Hospitality Assistant your role will be varied, having the opportunity to be an all rounder working in numerous areas within the hotel operation; this will include working in the Bar, Restaurant, Kitchen & Housekeepingwithsplit shiftslikely to be required. You will work closely with the heads of departments to assist with their needs and learn how each function works successfully, whilst ensuring company standards are maintained to a high level.

Benefits of being an employee owner:

• Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE last year)
• Funding for any relevant training courses to aid your development
• Job Security – our employee-owned status provides better job security, as we can't be sold to another company
• Support and continuous development opportunities
• Competitive occupational sick pay scheme
• Fantastic discounts on our holidays and hotel stays
• Employee assistance programme - Health Assured
• Length of service rewards
• Live In Accommodation (location specific)
• Free employee meals whilst on duty
• Build your pension – we have a pension scheme in place that the Company contributes towards
• Reward and engagement programs

Our idealcandidate:

Essential Skills:

• Excellent customer service skills, friendly & outgoing personality
• Ability to learn new skills quickly
• To be flexible and keep calm under pressure, working independently and as part of a team.
• Attention to detail

Desirable Skills:

• Experience in a similar role
• Knowledge of the travel, tourism and hospitality industry
• Passion for the industry

The Alfa Holiday Group is one of the UK’s most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK’s only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.

Alfa Hotels own and operate 25 hotels in the UK’s most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.