Human Resources Advisor - Dutch Speaking

The TJX Companies, Inc.; Watford; On-site; EUR 28,000 - 35,000; Full time

Job summary

Une entreprise mondiale à prix réduits recherche un conseiller RH parlant néerlandais pour un contrat à durée déterminée de 12 mois. Le candidat idéal apportera une attention particulière aux détails et un service client exceptionnel, tout en gérant efficacement des transactions RH dans un environnement dynamique.

Benefits

10% کاهش قیمت فروشگاه TK Maxx

عضویت با قیمت یارانه‌ای در باشگاه

غذاهای سالم و خوشمزه در محوطه دانشگاه

فضاهای استراحت در محوطه دانشگاه

فضای یادگیری برای پرورش توسعه

رویدادهای اجتماعی منظم برای تیم

Qualifications

• Capacité à évaluer des transactions complexes et à demander un soutien supplémentaire si nécessaire.
• Connaissance des processus RH dans un environnement de centre de services RH est un atout.
• Approche positive et confiante.

Responsibilities

• Servir de point de contact pour les demandes RH et de paie.
• Gérer les cas dans le système de gestion des cas RH.
• Assurer la conformité des transactions traitées.

Skills

Fluent in Dutch

Strong attention to detail

Excellent communication skills

Ability to work to tight deadlines

Education

HR professional education or qualification

Tools

Word

Excel

Job description

TJX Europe

Chez TJX Europe, chaque jour apporte de nouvelles occasions de croissance, de découverte et d’accomplissement. Vous ferez partie d'une équipe dynamique qui prône la diversité, encourage la collaboration et donne la priorité à votre développement. Que vous travailliez dans nos centres de distribution, nos bureaux d'entreprise ou nos magasins de détail – TK Maxx et Homesense, vous trouverez de nombreuses occasions d'apprendre, de vous épanouir et de faire une différence. Rejoignez l'équipe de TJX – une entreprise du palmarès Fortune100 et le chef de file mondial de la vente à prix réduits.

Description d'emploi :

Dutch Speaking HR Service Centre Advisor

Fixed-Term Contract (12 Months)

Summary:

We are seeking a detail-oriented and customer-focused Dutch Speaking Human Resources Advisor to join our team on a 12-month fixed-term contract. In this role, you will ensure the smooth delivery of HR Service Centre transactions, resolving issues and queries from associates via phone, email, or face-to-face interactions. You will handle a high volume of manual transactions and work with multiple systems to provide exceptional customer service.

Key Responsibilities:

• Act as the first point of contact for HR and payroll inquiries, delivering expert advisory services.
• Log and manage cases in the HR case management system.
• Complete system-based HR transactions in line with Service Level Agreements (SLAs).
• Resolve queries from emails and telephone calls.
• Provide consistent advice in accordance with HR policies and country legislation.
• Support with sickness queries and create/issue contracts and letters as needed.
• Ensure audit compliance for all processed transactions.
• Prioritise transactions under the guidance of the HRSC Manager and Senior Advisors.
• Maintain accuracy in all correspondence and stay updated on HRSC processes.
• Identify and communicate opportunities for process improvement.
• Collaborate with Senior Advisors, HRSC Manager, HRBPs, and ER for complex cases.
• Support the upskilling of new team members.
• Understand payroll processes and address frequently asked questions.
• Create, sign, and terminate employment contracts and additional employee documents.

Other Responsibilities:

• Assist other HRSC areas with calls and emails during peak periods.
• Keep up-to-date with policy changes and legislation.
• Ensure support materials are current.
• Attend training and upskill sessions delivered by the HRSC Manager.
• Participate in user acceptance testing (UAT) for HR system upgrades and new releases.

Key Skills, Knowledge & Experience:

• Fluent in Dutch (written and verbal).
• Ability to work to tight deadlines with high accuracy.
• Strong attention to detail and ability to maintain high customer service standards under pressure.
• Excellent communication skills (written and oral).
• Proficient in IT, with knowledge of Word and Excel.
• Positive and confident approach.
• Ability to assess complex transactions and seek additional support when needed.
• Ability to identify patterns and opportunities for improvement.
• HR professional education or qualification is ideal.
• Broad knowledge of HR processes in an HR Service Centre environment is advantageous.

As a TJX Associate,you’llenjoy some great benefits, like:

• 10% TK Maxx andHomesensediscount which goes up to 20% on selectedweekends.
• Subsidisedgym membership at The Club, our state-of-the-art gym and wellnesscentre.
• Loads of catering options across our campus. They serve healthy and delicious choices every day. Andit'sall sustainablysourced.
• Campus spaces available for associates to relax. You can study or play, and we encourage downtime, collaboration, and relaxation. This includes our very own rooftop terrace andGames Lounge. We love to use it for team events, informal meetings or a good catch-up.
• The learning space. Our dedicated home for learning.It'sa calm and reflective space for associates to focus on theirdevelopment.
• Regular team social events including go home early days duringSummer.

Bien que nous soyons fiers de nos réussites passées, c’est notre futur qui nous stimule le plus. Nous nous mettons tout en œuvre pour offrir des possibilités de croissance, de la reconnaissance, de même que des salaires et un programme d’avantages sociaux concurrentiels. Partagez notre volonté de voir grand et faites partie de notre avenir. Nous étudions toutes les candidatures à l'emploi sans égard à l'âge, au handicap, au sexe, au changement de sexe, au mariage et aux partenariats civils, à la grossesse et à la maternité, à la race, à la religion ou aux convictions et/ou à l'orientation sexuelle.

Adresse :

73 Clarendon Road

Emplacement:

EUR Home Office Watford GB