Human Resources Advisor

Percepta; United Kingdom; Hybrid; GBP 32,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave

Life Assurance 4x annual salary

Contributory pension scheme

Private Medical Insurance

Travel insurance for you and family

Discounts on brand new vehicles

Employee Assistance Program (EAP)

Job summary

Percepta, a leading provider of customer experience solutions, is seeking an HR Advisor in the United Kingdom. This full-time, permanent, hybrid role combines on-site and remote working (2 days on site, 3 days at home).

The salary is £36,000 base plus a performance bonus and comprehensive company benefits. You will support leaders and employees with HR policies, advice on employee relations, recruitment, onboarding, and workforce planning, while ensuring compliant people practices and a positive

Qualifications

• Experience as HR Advisor/HR Generalist or similar.
• Strong knowledge of UK employment law and HR best practices.
• Experience handling employee relations cases independently.
• Excellent communication and interpersonal skills.
• Ability to build relationships with stakeholders at all levels.
• Strong organisational skills and ability to manage priorities.
• Discretion with confidential information.
• CIPD qualification or working toward CIPD certification preferred.

Responsibilities

• Provide proactive and professional people support to leaders and employees.
• Offer guidance on employee relations matters and HR initiatives.
• Ensure HR practices are compliant, consistent, and aligned with company values.
• Provide advice to managers on HR policies and procedures.
• Support recruitment, onboarding, and workforce planning activities.
• Maintain accurate employee records and HR documentation.
• Contribute to HR projects, process improvements, and policy updates.
• Analyse HR trends and metrics to support business decisions.

Skills

HR generalist experience

UK employment law

Employee relations

Communication skills

Stakeholder management

Organisational skills

Discretion/confidentiality

CIPD qualification

Education

CIPD qualification or in progress

Job description

• Contract Type: Full-Time, Permanent, Hybrid Working (2 days onsite / 3 days working from home).
• Working Hours: 40 hours per week Monday – Friday 0830-1700
• Salary: £36,000 basic salary + performance bonus + company benefits

Drive your career forward with Percepta and join the people powering the world’s leading automotive customer experiences. As an HR Advisor working Hybrid in the United Kingdom, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of our award-winning, people-first culture.

What You'll Be Doing

As an HR Advisor, you will provide proactive and professional people support to leaders and employees across the business. You will offer guidance on employee relations matters, support HR initiatives, and help ensure our people practices are compliant, consistent, and aligned with company values.

During a Typical Day, You'll

• Provide advice and guidance to managers and employees on HR policies, procedures, and employment practices.
• Support employee relations cases including absence management, disciplinary, grievance, capability, and performance matters.
• Partner with leaders to promote employee engagement and a positive workplace culture.
• Assist with investigations, hearings, and case documentation, ensuring compliance with UK employment legislation.
• Support recruitment, onboarding, and workforce planning activities as needed.
• Maintain accurate employee records and HR documentation.
• Contribute to HR projects, process improvements, and policy updates.
• Analyse HR trends and metrics to support business decision‑making.

What You Bring to the Role

• Previous experience in an HR Advisor, HR Generalist, or similar HR role.
• Strong knowledge of UK employment law and HR best practices.
• Experience handling employee relations cases independently.
• Excellent communication and interpersonal skills.
• Ability to build effective working relationships with stakeholders at all levels.
• Strong organisational skills with the ability to manage multiple priorities.
• High level of discretion when handling confidential information.
• CIPD qualification or working toward CIPD certification preferred.

What You Can Expect

• 25 days annual leave to start, increasing by 1 day on each anniversary for the first 5 years, up to a maximum of 30 days, plus bank holidays.
• Life Assurance 4x annual salary.
• Contributory pension scheme.
• Private Medical Insurance.
• Comprehensive travel insurance for you and your family in line with scheme rules.
• Discounts on brand new vehicles.
• Employee Assistance Program (EAP).

A Bit More About Your Role

This role offers the opportunity to work closely with business leaders and employees to create a positive employee experience. You’ll play a key role in supporting business objectives through effective people practices, coaching managers, resolving workplace challenges, and contributing to initiatives that drive engagement, performance, and organisational success. You’ll be part of a collaborative HR team that values partnership, continuous improvement, and people-first solutions.