Human Resources Administrator

Sorenson Communications; Glasgow; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Vitality Private Health Insurance

32 days A/L including bank holidays

Cycle Scheme

British Sign Language Level 1-3

VRS & VRI Package

Life Assurance Benefit

Company Sick Pay

We Care Service (volunteer time)

Employee Assistance Programme

Job summary

Sorenson Communications, SignVideo, and Sign Language Interactions seek a proactive HR Administrator in Glasgow to support day-to-day HR services. You will maintain employee records, respond to manager queries, support payroll, and help implement HR policies.

The role collaborates with the HR Manager and team to deliver a positive employee experience and an inclusive workplace culture. The ideal candidate is highly organized, detail-oriented, and able to handle confidential information with

Qualifications

• Minimum Education: HND in Business or HR related course.
• Preferred Education: BA Business/Human Resources or CIPD Level 3/5
• Minimum Years of Experience: 1+ years as a HR Assistant or Administration role
• Knowledge of payroll processing and Employee Relations is highly desirable

Responsibilities

• Assist in drafting, reviewing, and processing employee contracts, and ensuring they are in compliance with employment laws and company policies.
• Manage all of the incoming queries to internal HR mailbox.
• Maintain HR-related files such as job descriptions, performance evaluations, and employee records—while ensuring GDPR compliance.
• Background checks: conduct pre-employment background checks, verify employment and education history, and ensure documentation is completed.
• Maintain HR-related databases, ensuring they are up to date and accurate.
• Conduct exit interviews and gather feedback for improvements.
• Coordinate onboarding, handle employee relations issues, and manage HR-related projects with the HR team.
• Assist in processing payroll and handling payroll enquiries.
• Oversee full recruitment cycle: scheduling interviews, posting job ads, and coordinating recruitment.
• Support employee relations initiatives and training programs.
• Liaise with employees regarding HR policies, benefits, and HR matters.
• Arrange travel bookings for employees in line with policies and budgets.
• Any other tasks assigned by the HR Manager.

Skills

Attention to detail

Organisation

Communication skills

HRIS systems

Microsoft Office

Travel bookings

Confidentiality

Teamwork

British Sign Language

Deaf community awareness

Education

HND in Business or HR

BA in Business/Human Resources

CIPD Level 3/5

Tools

Microsoft Office Suite

HRIS

Job description

Company Summary

Sorenson Communications, SignVideo, and Sign Language Interactions are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavour's, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.

Role Summary

The HR Administrator plays a key role in supporting the day-to-day delivery of HR services, ensuring efficient administration across the employee lifecycle. Working closely with the HR team and contributing to the smooth operation of HR processes, maintain accurate employee records, respond to employee and manager queries, and support payroll administration.

This role is responsible for providing administrative support across a range of HR activities, including recruitment, onboarding, employee relations, contract management, benefits administration, and offboarding. The HR Administrator will ensure HR data is maintained accurately and confidentially, coordinate interviews and pre-employment checks, and assist with the implementation and continuous improvement of HR policies, procedures, and processes.

The successful candidate will be highly organised, proactive, and customer-focused, with a commitment to delivering a positive employee experience and supporting a collaborative and inclusive workplace culture.

Job Title: HR Administrator

Reports to: HR Manager

Location: Glasgow

Department: Human Resources

Job Start: ASAP

Application Closing Date: 31 August 2026

Candidates must be eligible to work in the UK. We will not be able to provide visa sponsorship for this position. Due to the volume of expected applications, only selected candidates will be contacted.

Duties and responsibilities:

• Assist in drafting, reviewing, and processing employee contracts, and ensuring they are in compliance with employment laws and company policies.
• Manage all of the incoming queries to internal HR mailbox.
• Maintain HR-related files such as job descriptions, performance evaluations, and employee records—while ensuring GDPR compliance.
• Background checks: You will be responsible for conducting pre-employment background checks, verifying employment and education history, and ensuring that all necessary documentation is completed.
• Maintaining HR-related databases: You will be responsible for maintaining HR-related databases, ensuring they are up to date and accurate.
• Conducting exit interviews: You will be responsible for conducting exit interviews with employees who are leaving the company, gathering feedback, and identifying areas for improvement.li
• You will be working closely with the HR Generalist, HR Manager and Team managers to assist them in various tasks, such as coordinating onboarding, handling employee relations issues, and managing HR-related projects.
• Assist in processing payroll and handling payroll enquiries.
• Overseeing the full recruitment cycle: scheduling interviews, posting job advertisements, and coordinating the recruitment process.
• Support employee relations initiatives and help coordinate training programs.
• You will be responsible for liaising with employees regarding HR policies, benefits, and other HR-related matters.
• Assist in arranging travel bookings for employees and ensuring travel arrangements adhere to company policies and budgets.
• Any other task assigned by the HR Manager.

Qualifications and Experience

• Minimum Education: HND in Business or HR related course
• Preferred Education: BA Business/Human Resources or CIPD Level 3/5
• Minimum Years of Experience: 1+ years as a HR Assistant or Administration role
• Knowledge of payroll processing and Employee Relations is highly desirable

Key Skills & Abilities:

• Strong attention to detail and organisation skills
• Excellent verbal and written communication skills
• Knowledge of employment legislation and HR best practices
• Experience using HRIS systems
• Proficiency in Microsoft Office Suite and HRIS
• Experience in booking corporate travel
• Ability to handle confidential information with discretion
• Ability to work effectively both independently and as part of a team
• Knowledge of British Sign Language (advantageous)
• Experience or awareness of the Deaf Community (advantageous)

We can offer you:

• We can offer you:
• Vitality Private Health Insurance
• 32 days A/L (Including Bank holiday), increasing to 33 days after 2 years.
• Cycle Scheme
• British Sign Language Level 1, 2 & 3
• Personal VRS & VRI Package
• Life Assurance Benefit
• Company Sick Pay
• We Care Service (paid time to volunteer)
• Employee Assistance Programme

We are Equal Opportunities Employer

We believe that different perspectives and backgrounds are what make a successful company. All qualified applicants will receive equal consideration for employment regardless of any protected characteristics from the Equality Act (2010). We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.