HubSpot CRM Strategist & Platform Owner

Focus Group; Whiteley; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

Focus Group is seeking a HubSpot CRM Manager to own the platform within the Revenue Operations function. This permanent, hybrid role sits across UK offices and requires leading platform strategy, governance, adoption and reporting from lead handover to Closed Won.

You'll collaborate with Marketing and Sales leaders, design dashboards, manage integrations, and ensure data quality while shaping the roadmap for HubSpot across the sales function.

Qualifications

• Hands-on HubSpot experience in an admin, engineer, or platform owner capacity.
• Experience owning a CRM platform end-to-end—strategy, governance, and development.
• Strong understanding of sales workflows within HubSpot and how marketing feeds into the sales pipeline.
• Experience collaborating with Data or Technology teams to deliver features and integrations.
• Strong analytical skills with experience building sales reporting frameworks.
• Confident communicator, comfortable engaging with Sales leaders, senior stakeholders, and technical teams.

Responsibilities

• Platform strategy & roadmap — partner with Sales leaders to define where HubSpot goes next; act as the internal subject matter expert for the sales function and represent sales in the wider HubSpot relationship
• Sales reporting — own the reporting framework from lead handover through to Closed Won; design dashboards that give sales leadership a reliable, single source of truth on pipeline and performance
• Feature delivery & development — scope and roll out new features, build sales workflows and automations, manage integrations across connected platforms
• Adoption & governance — own the training curriculum, drive platform compliance across the sales team, and hold overall responsibility for data quality and integrity
• CRM architecture — design and maintain database structures, custom properties, permissions, and lifecycle stage management in collaboration with Marketing

Skills

HubSpot expertise

CRM administration

Sales operations

Data analytics

Stakeholder communication

Tools

HubSpot

Job description

Focus Group is seeking a HubSpot CRM Manager to own the platform within the Revenue Operations function. This permanent, hybrid role sits across UK offices and requires leading platform strategy, governance, adoption and reporting from lead handover to Closed Won.

You'll collaborate with Marketing and Sales leaders, design dashboards, manage integrations, and ensure data quality while shaping the roadmap for HubSpot across the sales function.