HubSpot CRM Administrator — Data & Insights

Mediq UK

Hemington

On-site

GBP 40,000 - 46,000

Full time

12 days ago

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Benefits offered by this job

25 days holiday plus bank holidays

4x Life Assurance

Pension scheme

Sick Pay

Cycle to work scheme

Employee Assistance Programme

Job summary

Mediq UK is seeking a CRM System Specialist to join the Commercial Transformation team at the Castle Donington HQ. You will own HubSpot platforms (Sales Hub, Service Hub, Marketing Hub) and drive governance, data quality, and actionable insights to support sales and customer service.

Reporting to the Commercial Transformation Manager, you will collaborate with IT, Data, and external partners to translate business requirements into scalable HubSpot solutions that improve data reliability and

Qualifications

Proven hands-on experience administering HubSpot, particularly Sales Hub & Service Hub.
HubSpot certification or equivalent expertise with a commitment to keeping knowledge up to date.
Experience configuring properties, objects, pipelines, workflows, permissions, forms, lists, reports and dashboards.
Strong understanding of CRM data structures, data quality, governance and controlled change.
Experience with integrations, APIs or middleware; coding is not essential.
Understanding GDPR and consent management and appropriate data controls.

Responsibilities

Platform ownership: day‑to‑day administrator for HubSpot Sales Hub, Service Hub, Marketing Hub and related data capabilities.
User administration: manage users, teams, permissions, licences and access.
Configuration: maintain properties, pipelines, forms, lists, workflows, reports and dashboards.
Operational support: investigate issues and coordinate with IT, Data, HubSpot and partners.
Platform monitoring: monitor workflows, imports and synchronisation; resolve failures.
Data standards: maintain data definitions and mandatory fields across entities.
Data-quality monitoring: identify duplicates or incomplete data and report to owners.
Corrective action: assist teams in resolving data quality issues.
Compliance: support data retention, privacy and access controls.
Dashboard administration: build dashboards on data hygiene, activity and adoption.
Reporting standards: ensure consistent definitions and filters across teams.