Hub Host

Shaw Trust; Southampton; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

Volunteering leave

Enhanced pension

Life Assurance

Learning and development

Diversity networks

Health and wellbeing

Flexible working

Job summary

Shaw Trust is seeking a Hub Host to be the first point of contact for visitors and for enquiries in person and via telephone. You will lead site administration, manage referrals and bookings, handle petty cash, gather feedback, monitor security on site, and ensure health and safety compliance.

The hub should remain welcoming and meeting rooms prepared for daily bookings. You will undergo enhanced vetting checks.

Responsibilities

• First point of contact for visitors and enquiries in person and via telephone.
• Lead site administration, including managing referrals and bookings, petty cash, gathering feedback, monitoring security on site, and ensuring health and safety regulations are followed.

Job description

At Shaw Trust we help give people with a criminal record the opportunity for a second chance providing services to support them in custody and in the community. We provide people with the skills, knowledge, and a sense of purpose, for life after custody, significantly reducing the likelihood of reoffending. We support at each stage of the journey providing people with safe and supportive spaces to engage in positive activities and move toward integrating back into society. We will be delivering the HMPPS Creating Future Opportunities (CFO) programme in the East of England and Southeast of England. We are recruiting for people to join our teams in the role of Hub Host. In this role you will be the first point of contact for visitors, and for enquiries in person and via telephone. You will lead site administration, including having responsibility for managing referrals and bookings, petty cash, gathering feedback, monitoring security on site, and ensuring compliance with health and safety regulations. You'll ensure the hub looks welcoming, and that meeting rooms are prepared for daily bookings. You will undergo enhanced vetting checks. "Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits:

• 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday
• 2 days paid volunteering leave each year
• An enhanced pension scheme after 6 months
• Life Assurance at 3 times your annual salary rate
• Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes
• Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women's Network, MANaging Network, Menopause Network Group)
• Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
• Opportunity to request flexible working from day one

Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition;

• We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
• We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme.
• Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.