Hub and Short Breaks Operations Manager

Norwood Ravenswood; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Ein führendes Wohltätigkeitsunternehmen im Vereinigten Königreich sucht einen Operations Manager für das Hub und Short Breaks Service. In dieser spannenden Rolle sind Sie verantwortlich für die Leitung und das Wachstum eines innovativen Programms, das neurodivergente Kinder und deren Familien unterstützt. Sie werden die tägliche Betriebsführung überwachen, inklusive der Einhaltung von Vorschriften und der Entwicklung von inklusiven Aktivitäten. Mit Ihrer Erfahrung in der Teamführung und im Finanzmanagement gestalten Sie Programme, die auf die Bedürfnisse der Kinder und ihrer Familien abgestimmt sind. Diese Position bietet Ihnen die Möglichkeit, einen echten Unterschied im Leben von Familien zu machen.

Benefits

Wettbewerbsfähiges Gehalt & Vorteile

21 Tage Jahresurlaub + Feiertage

Betriebliche Altersvorsorge

Mitarbeiterunterstützungsprogramm

Prämien für Empfehlungen

Augenpflegeleistungen

Rabattprogramme

Fahrrad zur Arbeit Programm

Karrierefortschrittmöglichkeiten

Qualifications

• Vollzeitverpflichtung mit Flexibilität bei Schichten.
• Erfahrung in der Arbeit mit neurodivergenten Familien.
• Kenntnisse in der Entwicklung inklusiver Programme.

Responsibilities

• Überwachung der täglichen Abläufe und Leitung des Wachstums des Dienstes.
• Entwicklung und Durchführung inklusiver Sessions.
• Zusammenarbeit mit Partnern zur Anpassung an die Bedürfnisse der Gemeinschaft.

Skills

Erfahrung mit neurodivergenten Kindern

Partnerschaftsarbeit

Kenntnis der regulatorischen Rahmenbedingungen (Ofsted, CQC)

Finanz- und Budgetmanagement

Führung und Team-Motivation

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Entwicklung innovativer, inklusiver Sessions

Education

Level 3 Qualifikation oder gleichwertig

Tools

Makaton

PECS

AAC

Job description

Shifts: Term Time: Monday – Thursday & Sunday (including some evening work). School Holidays: Monday – Friday.

Accountable to: Head of Children and Family Services

Department: Children and Family Services

Location: The Hub, Finchley

About the Role

Are you experienced in leading teams to deliver high-quality, responsive, holistic services for neurodivergent children and young people? Do you have a track record of contributing to strategic development and inspiring others? If so, this role may be perfect for you!

About The Hub and Short Breaks Service

Norwood has operated the Unity Short Break service for over 20 years, supporting families and children across Barnet and Herts. We are expanding this service to include more diverse activities throughout the week, including evenings and weekends, in our newly refurbished Hub with outdoor and sensory facilities.

The Children and Family Service Department aims to empower families with neurodivergent children through a Whole Family Centred, Strengths and Needs Based Model, ensuring impactful support and positive outcomes.

The Role

As the Hub and Short Breaks Operations Manager, you will oversee daily operations and lead the service's growth. Your responsibilities include managing staff, ensuring OFSTED compliance, developing inclusive sessions, and collaborating with partners to adapt to community needs.

You will leverage your experience in operations, funding, and staff management to shape innovative programmes that respond to the aspirations of the children and young people served.

Benefits

• Work for a leading UK charity
• Competitive salary & benefits
• 21 days annual leave + bank holidays & festivals
• Workplace Pension
• Employee Assistance Programme
• Referral bonuses
• Eye care benefits
• Discount schemes
• Cycle to work scheme
• Career progression opportunities

Essential Skills & Experience

• Full-time commitment with shift flexibility
• Experience working with neurodivergent children and families
• Partnership working experience
• Knowledge of regulatory frameworks (Ofsted, CQC)
• Financial and budget management skills
• Level 3 qualification or equivalent
• Understanding of interventions supporting disabled children
• Familiarity with communication aids (Makaton, PECS, AAC)
• Safeguarding knowledge
• Leadership and team motivation skills
• Excellent communication and active listening skills
• Problem-solving and adaptability
• Ability to develop innovative, inclusive sessions
• Building strong partnership relationships
• Observation and assessment skills

About Norwood

Founded in 1795, Norwood is the UK's oldest Jewish charity, supporting neurodiverse children and their families. Learn more about us and our work through our website and video.

If interested, please apply today. Our recruitment team will contact shortlisted candidates. We may close this vacancy early if we receive many applications.

We celebrate diversity and are committed to equality of opportunity. Everyone is welcome and supported at Norwood.