Hr Systems Expert

Ascom; Lichfield; On-site; GBP 60,000 - 90,000; Full time

Job summary

Ascom, a global healthcare technology company with a rich history, seeks an experienced HR Systems Expert to safeguard and optimise our HR technology landscape. You will be the go-to for HRIS, payroll platforms, and data analytics, collaborating with HR, IT, and vendors to deliver reliable data and excellent user support.

You'll drive system enhancements, maintain governance, and support international HR projects across multiple countries, ensuring data quality, compliance, and operational

Qualifications

• Bachelor's degree in HR, IT, business, or related field.
• 3-5+ years of experience with HR systems and HR technology solutions.
• Experience supporting HRIS implementations, upgrades, or enhancements.
• Strong analytical skills with experience in reporting and dashboards.
• Excellent communication, coordination, and stakeholder management.

Responsibilities

• Manage global and local HR systems including HRIS and payroll platforms.
• Coordinate system enhancements, testing, and continuous improvement activities.
• Ensure the accuracy, integrity, security, and compliance of HR data across all systems.
• Create and maintain reports, dashboards, and analytics to support HR and business decision-making.
• Provide user support, guidance, and training, translating system capabilities into practical solutions.
• Coordinate with external vendors and monitor service delivery against agreed service levels.
• Identify opportunities to improve processes, increase efficiency, and enhance the user experience.
• Support global HR projects through effective planning, coordination, communication, and stakeholder management.
• Maintain system documentation, procedures, and governance standards.

Skills

HR systems

Stakeholder management

Data analytics

Reporting dashboards

Communication

Education

Bachelor's degree in HR/IT/Business

Tools

HRIS

Payroll systems

Reporting tools

Job description

At Ascom, we're a global healthcare technology company with more than 160 years of innovation. Our solutions support healthcare professionals around the world by improving communication, coordination, and clinical workflows across healthcare environments.

To support our global HR organisation, we are looking for an experienced HR Systems Expert to join our Global HR team.

This is an exciting opportunity for someone who enjoys combining HR knowledge with systems expertise, process improvement, and stakeholder collaboration. You will play an important role in ensuring our HR systems run effectively, support our people processes, and deliver reliable data and insights to the business.

Working closely with HR colleagues, IT teams, external vendors, and key stakeholders, you will help maintain, improve, and optimise our HR technology landscape while supporting global HR projects and initiatives.

About the Role

As our HR Systems Expert, you will be responsible for the day-to-day management and continuous improvement of our HR systems. You will act as a key point of contact for system users, support process optimisation, coordinate enhancements, and help ensure data quality, compliance, and operational excellence across our HR technology environment.

Success in this role requires a structured and proactive approach, strong stakeholder management skills, and the ability to coordinate multiple initiatives and priorities across a global organisation.

Your Key Responsibilities

• Manage and support global and local HR systems, including HRIS, talent management, and payroll platforms.
• Coordinate system enhancements, upgrades, testing, and continuous improvement activities.
• Ensure the accuracy, integrity, security, and compliance of HR data across all systems.
• Create and maintain reports, dashboards, and analytics to support HR and business decision-making.
• Provide user support, guidance, and training, translating system capabilities into practical solutions.
• Coordinate with external vendors and monitor service delivery against agreed service levels.
• Identify opportunities to improve processes, increase efficiency, and enhance the user experience.
• Support global HR projects through effective planning, coordination, communication, and stakeholder management.
• Maintain system documentation, procedures, and governance standards.

What You'll Bring

We're looking for a collaborative and detail-oriented professional with strong organisational skills and a passion for improving HR processes and systems.

You will ideally have:

• A Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field.
• 3-5+ years of experience working with HR systems and HR technology solutions.
• Experience supporting HRIS implementations, upgrades, or enhancement projects.
• Strong analytical skills and experience with reporting and dashboard tools.
• Sound understanding of HR processes and operational practices.
• Excellent communication, coordination, and stakeholder management skills.
• Strong organisational and project coordination capabilities, with the ability to manage multiple priorities.
• A proactive and solution-focused mindset with attention to detail.
• Experience working in an international environment and collaborating across countries and functions.

Why Join Ascom?

At Ascom, you'll have the opportunity to:

• Work with colleagues across a global organisation.
• Contribute to the continuous improvement of HR systems and processes.
• Participate in international HR projects and initiatives.
• Develop your expertise in HR technology and data management.
• Work in a collaborative environment that values innovation, ownership, and continuous improvement.

Make an Impact

If you're passionate about HR systems, process optimisation, and delivering excellent support to users and stakeholders, we'd love to hear from you.

Join Ascom and help us create efficient, reliable, and user-friendly HR systems that support our people and our business.

Diversity Statement

Ascom is committed to creating an inclusive workplace where everyone is treated with respect and given equal opportunities, regardless of background, identity, or experience. We value diversity and believe different perspectives help us better serve our customers and communities.