HR Systems Analyst

The Royal Household; Greater London; On-site; GBP 35,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave

Pension plan 15%

Complimentary lunch on-site

Flexible and hybrid working

Parental leave options

Employee discounts

Job summary

The Royal Household is seeking an experienced HR Systems Analyst to ensure our HR, payroll and recruitment platforms are reliable, secure and user friendly. You will play a key role in delivering system improvements and reporting that supports workforce insights.

Join a diverse organisation with ongoing investment in HR technology, driving self-service, automation and better data governance across UK locations. Competitive salary and benefits apply.

Qualifications

• Experience administering, configuring and supporting HR systems (core HR, payroll or recruitment).
• Strong reporting and analytical skills; turning data into meaningful MI.
• Experience delivering system improvements, upgrades or implementations; requirements, testing and troubleshooting.
• Ability to gather requirements, test, and troubleshoot system changes.
• Clear documentation, guidance or training for users around systems.
• Proactive optimisation of processes, self-service, automation and UX.
• Strong organisational skills; managing competing priorities.
• Excellent communication and relationships across HR, Digital and suppliers.
• Understanding GDPR, data governance and secure handling of information.

Responsibilities

• Manage day-to-day operation of HR, payroll and recruitment systems to stay reliable and secure.
• Lead as SME and super user; resolve complex queries with suppliers and Digital Services.
• Deliver technical improvements: requirements, testing, implementation and adoption.
• Improve processes and user experience; expand self-service and automation.
• Protect data quality and security through controls and audits in line with GDPR.
• Develop reports, dashboards and workforce insights for stakeholders.
• Produce guidance, documentation and training; build system user confidence.
• Shape future HR technology; support procurement, integrations and transition to BAU.

Skills

HR systems administration

Reporting & analytics

System implementation & upgrades

Requirements gathering & testing

Data governance & GDPR

Documentation & training

Process improvement & automation

Stakeholder collaboration

Job description

£35,000 - £40,000 per annum (dependent on experience)

Hours of work 37.5 hours a week over 5 days (Monday to Friday)

About the role

Witharound1,300 employeesworkingacross an exceptionallydiverse range of professions,locationsand working environments,the Royal Household is a unique organisation. From supporting the Sovereign's service to the UK andtheCommonwealth to welcoming visitors to the Royal residences, our people contribute to work with a distinctive and far-reaching purpose.

Effective HR technology is essential to supporting this varied workforce. As HR Systems Analyst, you will ensure that our HR, payroll and recruitment systems are reliable, effective and easy to use, helping employees, managers and HR colleagues access the services and information they need.

The breadth of the organisation createsdistinctivesystems,dataand user challenges. You will work across complex processes and varied operationalneeds, using technology and insight to improve services and deliver a better user experience.

This is an exciting time to join us.As we prepare tointroduce new HR and recruitment platforms, youwillhelpshape future processes,strengthen our use of peopledataandensure we gain thegreatest value from our investment in technology.

Key Responsibilities

• Manage the day-to-day operationof our HR,payrolland recruitment systems, ensuring theyremainreliable,secureand responsive to organisational needs.

• Act asthesubjectmatter expert and lead super user, resolvingcomplexqueries and working with suppliers and Digital Servicestoaddress technical issues andmaintainsystem performance.

• Lead the technical delivery ofsystem enhancements,upgradesand releases,includingrequirements gathering, testing, implementation and user adoption.

• Improve processesand the user experience byidentifyingopportunities to expandself-service,make better use of existing functionality and introduceappropriateautomation.

• Protect thequality,integrityand security of employee data through effective controls, regularauditsand compliance withGDPR, organisational policies and data governance standards.

• Developreports, dashboards and workforce insightsthat help stakeholdersunderstand people trends andmakewell-informed decisions.

• Build confidence and capability among system users by producing clearguidance,maintainingsystemdocumentationanddeliveringtraining.

• Help shape future HRtechnology, supportingsystemprocurement and implementation, data preparation, integrations,testingand transitionto business as usual.

You will join acollaborative and supportive HR teamat a point ofsignificant changeand investment.This is anopportunity to deepen your technicalexpertise, contribute to meaningfultransformation and deliver improvements that will be experienced by employees,managersand HR colleagues across the organisation.

About you

Essential Criteria

• Experience administering,configuringand supporting HRSystems,such as core HRpayroll or recruitmentplatforms.

• Strong reporting and analytical skills, with experience turning data into clear,accurateand meaningful management information.

• Experiencedeliveringsystem improvements,upgradesor implementation activities, includingrequirements gathering,testing and troubleshooting.

• Strong systems and process analysis skills, with the ability tounderstanduser needs, diagnoseissues andimplementpractical solutions.

• Experienceproducingclear systemdocumentation,userguidanceortraining,with the ability to explaintechnical concepts to non-technical audiences.

• A proactive approach to continuous improvement, withexperience ofidentifyingopportunities to improve processes, self-service,automationand user experience.

• Strong organisational skills and the ability to manage competing priorities effectively.

• Excellent communication and relationship-building skills, with the ability to work collaboratively across HR, Digital and external suppliers.

• A sound understanding of GDPR, data governance and thesecurehandling of sensitive employee information.

Desirable Criteria

• Experienceusingbusiness intelligence, reportingor workforce analytics tools.

• Experienceadministering orsupportingmore than one type of people system, such asrecruitment,learningor performance management systems.

• Experience working with system integrations, automatedprocessesor interconnected platforms.

• Experience contributing toHR systems implementation or user acceptance testing (UAT).

We know that to deliver our best work we need to feel at our best.That’swhy at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

• Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
• Our excellent non-contributory pension plan (we’llcontribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
• Flexible and hybrid working varies acrossdifferent roles, andwe’lldiscuss the options available to you that will suit both your job requirements and individual preferences.
• We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
• Otherperksinclude 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Find out more about the full range of benefits available to our employeeshere.