HR Sysems/Process Support Analyst

Morgan Stanley; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job description

HR Systems/Process Support Analyst
Glasgow

33249559

This role is part of the HR Learning Solutions team within the Global HR Solutions Team. HR Learning Solutions is a central owner and point of contact for Firmwide Learning processes and tools, working closely with partners in HR Technology, Talent Development, and other key stakeholders such as Compliance and Wealth Management. This team supports the business with guidance and timely solutions to ensure a great learning experience for employees while enhancing harmonization and efficiencies across training teams.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career - a place for people to learn, to achieve, and grow. A philosophy that balances personal lifestyles, perspectives, and needs is an important part of our culture.

What will you be doing?

1. Be a focal point for eLearning resources (LinkedIn Learning, Harvard Business Review, etc.), performing different administrative tasks such as eLearning content integration, update, and retirement in our Learning Management System (LMS), collaborating with our eLearning providers and HR Talent Development teams to ensure training content is up-to-date and accessible for all employees.
2. Complete monthly license audits, metadata checks, and updates regarding eLearning content.
3. Support the daily operations of our LMS providing guidance towards HR, business stakeholders, training administrators, and keeping the user guides on our intranet portal up-to-date.
4. Perform basic system administration of LMS including access management and regular updates of custom pages.
5. Participate in LMS release testing, support process improvements, and automation projects.
6. Answer basic queries, troubleshoot or escalate system-related issues for all supported learning systems, working directly with HR IT teams and the vendors where needed.
7. Contribute to special team projects as required, in cooperation with our extended global team.

What we're looking for:

1. Excellent verbal and written communication skills, ability to interact with senior stakeholders.
2. Strong organisational, analytical, and problem-solving skills.
3. Significant proficiency with MS Office tools.
4. Ability to interpret and work with large sets of data.
5. Ability to work independently and handle confidential material.
6. Previous experience with Learning Management Systems (preferably Cornerstone) and/or eLearning content is an advantage.

Flexible work statement:
Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Internal Applicants:
Internal mobility can be a way to grow your career and realize your professional potential. Typically, you must be in your position for at least 18 months and performing satisfactorily before applying for another job at the Firm. Internal applicants can find out more regarding career navigation, mobility guidelines, and policy on our employee portal.

Equal opportunities statement:
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross-section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.