HR Support Level 3 Apprentice

WMJobs; Bromsgrove, Redditch; On-site; GBP 9,100 - 13,000; Full time

Benefits offered by this job

Pension

Generous leave

Flexible working

Employee Assistance Programme

Discounts platform

Job summary

Bromsgrove and Redditch Councils in North Worcestershire are offering a Level 3 HR Support apprenticeship. Join the HR &OD team to gain hands-on experience in recruitment, onboarding, and HR administration while learning from experienced colleagues.

Starting at £8 per hour, with comprehensive supervision and development opportunities as you work toward the Level 3 apprenticeship.

Qualifications

• Hands-on experience with HR administration and employee records.
• Learning recruitment, onboarding, and HR processes.
• Willingness to learn and support managers and employees.

Responsibilities

• Supporting managers and employees with routine HR queries by email, telephone and face to face.
• Helping with recruitment, interview arrangements, pre-employment checks and onboarding.
• Preparing HR letters, forms, reports and other documentation.
• Maintaining accurate employee records and using HR systems confidently and confidentially.
• Supporting training administration and wider HR service delivery.
• Learning from experienced HR colleagues and applying apprenticeship learning in the workplace.

Skills

Communication skills

Microsoft Office

Attention to detail

Organised

Customer service

Education

Level 3 HR Support apprenticeship

Tools

HR systems

Job description

Bromsgrove and Redditch Councils, Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer driven organisation, with our customers at the heart of everything we do; focused on improving delivery services that make a difference to the community that we serve.

Starting at £8 per hour.

HR Support Level 3 Apprentice

Start your career in Human Resources and make a real difference to people across the organisation.

Could this be the opportunity for you?

Are you organised, approachable and keen to build a career working with people? We are looking for a motivated HR Support Level 3 Apprentice to join our HR&OD team and learn how a busy Human Resources service supports employees, managers and the wider organisation.

This is a great opportunity to gain hands‑on experience while working towards a recognised Level 3 HR Support apprenticeship. You will develop practical skills in recruitment, onboarding, HR administration, employee records, HR systems, customer service and first‑line HR advice, all while being supported by experienced colleagues.

What you will be doing

• Supporting managers and employees with routine HR queries by email, telephone and face to face.
• Helping with recruitment, interview arrangements, pre‑employment checks and onboarding.
• Preparing HR letters, forms, reports and other documentation.
• Maintaining accurate employee records and using HR systems confidently and confidentially.
• Supporting training administration and wider HR service delivery.
• Learning from experienced HR colleagues and applying your apprenticeship learning in the workplace.

What we are looking for

• A positive, professional and friendly approach.
• Good communication skills and the confidence to work with a range of people.
• Strong attention to detail and the ability to handle information carefully.
• An organised approach to work, with a willingness to learn and ask questions.
• Basic IT skills, including the ability to use Microsoft Office and learn new systems.
• An interest in Human Resources, customer service and supporting people at work.

Why join us?

• Gain a recognised Level 3 HR Support apprenticeship qualification.
• Learn while you earn in a supportive HR&OD team.
• Develop transferable skills in administration, communication, systems and customer service.
• Build confidence working in a professional environment.
• Make a positive contribution to the employee experience across the organisation.

Additional Information

• pension
• generous leave entitlements starting at 25 days plus bank holidays (pro-rata)
• flexible working, where appropriate
• Employee Assistance Programme
• access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more

Need further information?

Please contact Nicola Wright (recruiting manager) on 01527881297 or email [e-mail] or email [e-mail]

Closing date

16 September 2026

Interview date

25/28 September 2026