HR Shared Services Specialist

H&T Group plc; Greater London; Hybrid; GBP 34,000 - 41,000; Full time

Benefits offered by this job

Hybrid working

Professional development opportunities

Employee discounts via Perk Central

Job summary

H&T Group plc is seeking a proactive HR Shared Services Specialist to join our Human Resources team at the Sutton Support Centre. You will support onboarding, data management and HR queries, ensuring high-quality employee service in a fast-paced environment.

The role emphasises GDPR-compliant documentation, system improvements and stakeholder engagement, with hybrid working and a salary around the market rate. A proactive HR professional with strong communication is required.

Qualifications

• Experience using Dayforce HR platform for data management, reporting and analysis.
• Busy HR environment experience supporting managers and employees across varied HR matters.
• Strong understanding of UK employment legislation and HR policies.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.

Responsibilities

• Lead onboarding activities: offers, contracts, pre-employment checks and Right to Work.
• Manage offboarding processes ensuring smooth employee departures.
• Respond to HR queries via shared mailboxes with timely, accurate support.
• Maintain accurate employee records and lifecycle changes in HR systems.
• Develop and maintain HR documentation compliant with GDPR and best practice.

Skills

Dayforce

HR experience

UK employment law

Organisational skills

Communication & stakeholder management

Job description

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Location Sutton Support Centre

Basis Full time

Job profile for HR Shared Services Specialist

HR Shared Services Specialist

Sutton Support Centre 23/09/2026 HR Shared Services Specialist

Job details

Salary £37,000 Per Annum Contractual hours 37.5 Basis Full time Region SM1 4AF Package A wide variety of company benefits from our Perk Central platform employee discounts on jewellery and travel money, cycle to work scheme, season ticket loans to support your travel and many many more... Job category/type Store Operations Date posted 15/09/2026 Job reference REQ2437

HR Shared Services Specialist

Location: Sutton Support Centre (Hybrid Working)
Contract Type: Permanent
Salary: £37,500 per annum
Department: Human Resources

Closing Date 23/09/2026

Join Our HR Team

We are seeking an experienced and customer-focused HR Shared Services Specialist to join our Human Resources team. The succesful candidate must have exereince using Dayforce HR Platform. This is an exciting opportunity for a proactive HR professional who thrives in a fast-paced environment and is passionate about delivering an outstanding employee experience.

ExRYou will play a vital role in ensuring HR processes are delivered efficiently, consistently, and compliantly, while contributing to the ongoing development of HR systems, processes, and continuous improvement initiatives.

What You'll Be Doing

HR Operations & Administration

• Lead onboarding activities, including offer letters, contracts, pre-employment screening, and Right to Work checks.
• Manage offboarding processes, ensuring a smooth and professional employee departure experience.
• Respond to and triage HR queries received through shared mailboxes, providing timely and accurate support.
• Maintain accurate employee records and process employee lifecycle changes within HR systems.
• Ensure HR documentation is managed confidentially and in line with GDPR requirements.
• Support the delivery of a consistent, high-quality HR service across the business.

HR Advice & Employee Support

• Act as a first point of contact for employees and managers, providing guidance on HR policies, procedures, and employment-related matters.
• Support managers in handling routine employee issues, applying sound judgement and identifying appropriate escalation routes where needed.
• Build strong relationships with stakeholders and deliver a professional, customer-focused HR service.
• Identify trends in HR queries and recommend improvements to processes, guidance, and self-service resources.

HR Systems & Data

• Support the implementation and ongoing enhancement of HR systems and digital solutions.
• Assist with data migration, validation, cleansing, and system mapping activities.
• Participate in User Acceptance Testing (UAT) to help improve system functionality and user experience.
• Develop user guides and support managers and employees with system adoption and self-service tools.
• Generate reports and analyse HR data to provide meaningful insights.

Continuous Improvement

• Support initiatives that improve HR processes, workflows, and operational efficiency.
• Review and maintain HR procedures and documentation to ensure compliance and best practice.
• Contribute to a culture of continuous improvement across the HR function.

What We're Looking For

Essential Experience & Skills

• Experience using Dayforce, including employee data management, reporting, and analysis.
• Previous experience within a busy HR environment, supporting managers and employees across a broad range of HR matters.
• Experience triaging and managing employee-related queries and issues.
• Strong understanding of HR policies, procedures, and UK employment legislation.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Strong communication, influencing, and stakeholder management skills.
• High levels of accuracy, attention to detail, and confidentiality.

Why Join Us?

• Competitive salary of £37,500 per annum
• Hybrid working model offering flexibility and work-life balance
• Opportunity to contribute to key HR systems and process improvement projects
• Supportive and collaborative team environment
• Exposure to a broad range of HR activities across the employee lifecycle
• Ongoing professional development opportunities

We are committed to building an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from all backgrounds and experiences.

EST 1897,H&T, H&T Asset Finance, H&T Finance, H&TJewellery, H&T Money, H&T Pawnbrokers, handt.co.uk,www.handtloans.co.uk and Harvey & Thompson Limited aretrading names of Harvey & Thompson Limited. Registered inEngland and Wales No. 02636684 and VAT number 840 14 89 39.Registered office: Times House, Throwley Way, Sutton, Surrey SM14AF Authorised and Regulated by the Financial Conduct Authorityfor Consumer Credit (please note that Cheque Cashing, FX, retailpurchases and sales are not regulated by the FCA). Our FirmReference Number is 677994 and we can be found on the FinancialServices Register. Members of the NPA (member no.000351), CCTA(member no.CCTA501), and CSA (member no.845).