Sales Assistant - Full Time - Walworth Rd 2

H&T Group plc; Greater London; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Employee discounts on jewellery

Cycle to work

Season ticket loans

Perk Central platform benefits

Job summary

H&T Group plc on Walworth Rd 2 is hiring a Sales Assistant in a full-time role in London. You’ll be the face of our leading pawnbroker, delivering a warm welcome and expert support to customers in-store.

Starting rate £13.52 per hour with London weighting, increasing to £14.21 after training, plus discretionary bonuses up to £2,000 per year. We provide full training and a range of employee benefits.

Qualifications

• No pawnbroking experience required; genuine interest in people.
• Full training and support provided.
• Multilingual abilities are a bonus, not required.

Responsibilities

• Drive exceptional customer service with a friendly, professional approach.
• Assist customers with pawnbroking, retail sales, and financial products.
• Maintain compliance and store presentation standards.
• Collaborate with the team to exceed targets.
• Handle transactions accurately and securely.
• Multilingual abilities are a bonus, not required.

Job description

Sales Assistant - Full Time - Walworth Rd 2

Job details

Salary £13.52 per hour (Includes London Weighting) plus the chance to earn up to £2k discretionary bonus over each year pro rated.

Basis Full time

Region SE17 1RL

Package A wide variety of company benefits from our Perk Central platform employee discounts on jewellery and travel money, cycle to work scheme, season ticket loans to support your travel and many many more...

Job category/type Store Operations

Job description

Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference?

If so, we'd love to hear from you.

At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers.

We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.

Salary: Starting rate £13.52 per hour (24,863 per annum), increasing to £14.21 once full training has been completed (Includes London Weighting Allowance)*

Location: Walworth Rd 2

Job Type: Full Time

Flexibility: Full flexibility from Monday to Sunday is required

The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs.

About the Role

As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome.

You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn.

We'll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.

Key Responsibilities

• Deliver exceptional customer service with a friendly and professional approach
• Assist customers with a range of services including pawnbroking, retail sales, and financial products
• Maintain high standards of compliance and store presentation
• Work collaboratively with your team to exceed targets
• Handle transactions accurately and securely
• Multilingual skills are a bonus – due to the diversity of our customer base, the ability to speak additional languages is highly valued, though not required

What We Offer

• 30 days of holiday (including bank holidays), rising to 33 days with length of service
• Flexibility to buy or sell holiday days to suit your lifestyle
• Access to a private healthcare plan
• Cycle to work scheme and season ticket loans
• Preferential currency exchange rates
• Generous staff discounts – up to 25% off jewellery and high-end watches
• Incentive schemes to reward your achievements
• Exclusive discounts at leading retailers via our employee perks portal

A DAY IN THE LIFE OF A H&T STORE

Watch our short video on a day in the life of a H&T store to see what it's like to work at H&T.

Additional Information

Ready to join a company that puts people first?

Sales Assistant - Full Time - Walworth Rd 2

EST 1897, H&T, H&T Asset Finance, H&T Finance, H&TJewellery, H&T Money, H&T Pawnbrokers, handt.co.uk, www.handtloans.co.uk and Harvey & Thompson Limited are trading names of Harvey & Thompson Limited. Registered in England and Wales No. 02636684 and VAT number 840 14 89 39. Registered office: Times House, Throwley Way, Sutton, Surrey SM14AF Authorised and Regulated by the Financial Conduct Authority for Consumer Credit (please note that Cheque Cashing, FX, retail purchases and sales are not regulated by the FCA). Our Firm Reference Number is 677994 and we can be found on the Financial Services Register. Members of the NPA (member no.000351), CCTA (member no.CCTA501), and CSA (member no.845).