HR Shared Services Assistant

DB Cargo (UK) Limited; Doncaster; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave

Free on-site parking

EV charging at selected sites

Job summary

DB Cargo UK is recruiting a HR Shared Services Assistant in Doncaster to join our People Services Team at the Doncaster Head Office. You will provide high-quality administrative support across onboarding, records management and the wider employee lifecycle, contributing to an efficient HR service.

The role is full-time (35-hour week) with hybrid working (three days in the office). You will collaborate with People Services, Payroll and HR Compliance to deliver consistent service and positive

Qualifications

• Administrative support within HR or shared services.
• Ability to manage multiple priorities and deadlines.
• Maintain accurate employee records and confidential information.
• Experience with MS Word, Excel and Outlook; Workday is advantageous.

Responsibilities

• Support onboarding and documentation for new starters.
• Maintain employee records across HR systems.
• Serve as first point of contact for People Services queries.
• Process payroll changes and contract updates.
• Assist with recruitment administration.
• Conduct data checks and audits for compliance.
• Collaborate with People Services, Payroll and HR Compliance.

Skills

Organised

Detail oriented

Customer service

Proactive

Collaborative

Tools

Workday

Microsoft Office

Job description

Job Title: HR Shared Services Assistant

Location: Doncaster

Salary: Salary of £29,820 per annum based on a 35-hour working week.

Job Type: Full Time, Permanent

At DB Cargo UK, we're currently looking for a HR Shared Services Assistant to join our People Services Team at our Doncaster Head Office.

Our People Services team plays a vital role in supporting colleagues throughout their employment journey. Working closely with colleagues across People Services, Payroll and HR Compliance, you'll provide high-quality administrative support, helping to deliver an efficient and professional HR service.

You will play an important role in creating a positive experience for new starters by coordinating onboarding activities, maintaining accurate employee records and supporting the wider employee lifecycle.

This is a full-time position based on a 35-hour working week and offers hybrid working, with three days per week in the office.

What will you be doing?

As a HR Shared Services Assistant, you will support a wide range of HR administration activities, ensuring our processes run smoothly and colleagues receive a great service.

You'll be responsible for:

• Supporting the onboarding process for new starters, including issuing contracts, coordinating pre-employment checks and ensuring all onboarding documentation is completed accurately.
• Maintaining employee records across our HR systems, ensuring information is accurate, up to date and compliant with GDPR requirements.
• Acting as a first point of contact for People Services queries, managing shared inboxes and responding to or directing enquiries appropriately.
• Preparing HR documentation including contractual changes, employment letters and other employee correspondence.
• Supporting payroll administration by processing employee changes, contractual amendments and variable payments within agreed deadlines.
• Assisting with recruitment administration where required, including interview coordination, offer administration and pre-employment activity.
• Carrying out regular data checks and audits to ensure compliance with internal controls and company procedures.
• Working collaboratively with colleagues across People Services, Payroll and HR Compliance to deliver an efficient and consistent service.
• Contributing to continuous improvement by identifying opportunities to enhance processes and improve the colleague experience.

What are we looking for?

We're looking for someone who is organised, proactive and enjoys delivering excellent customer service.

Ideally, you will have experience in:

• Administrative support within HR, recruitment or a shared services environment.
• Managing multiple priorities and deadlines in a busy administrative role.
• Maintaining accurate records and working with confidential information.
• Using Microsoft Office applications, particularly Word, Excel and Outlook.
• Working with HR or business systems (Workday experience would be advantageous but isn't essential).

Most importantly, we are looking for someone who is:

• Organised and highly detail oriented.
• Customer focused with excellent communication skills.
• Proactive and willing to learn.
• Professional and discreet when handling confidential information.
• Collaborative and able to build positive working relationships across the business.
• Committed to delivering an excellent colleague experience.

What matters to you?

Here at DB Cargo, we offer a range of benefits as part of your employment. These include:

• Salary of £29,820 per annum based on a 35-hour working week.
• Hybrid working with three days per week in the office.
• 25 days annual leave plus bank holidays.
• Free on-site parking.
• EV charging at selected sites.
• Manager-led recognition programme for employees who live our values.
• Access to our employee benefits portal, offering discounts across a wide range of retailers and services, together with wellbeing resources.
• Employee Assistance Programme to support your health and wellbeing.

Candidates with experience as an HR Administrator, HR Assistant, People Administrator, Recruitment Administrator, Shared Services Administrator, Personnel Administrator, Employee Services Administrator or HR Coordinator may also be considered for this role