HR Shared Service Coordinator

TN United Kingdom; Greater London; On-site; GBP 39,000; Full time

Job summary

Ein führendes globales Unternehmen sucht einen HR Shared Services Associate für einen 6-monatigen Vertrag. In dieser dynamischen Rolle arbeiten Sie eng mit verschiedenen Stakeholdern zusammen, um HR-Anfragen zu bearbeiten und die Genauigkeit von Mitarbeiterdaten in einem globalen HR-System zu gewährleisten. Sie werden die Möglichkeit haben, an spannenden HR-Projekten teilzunehmen und die Effizienz von HR-Prozessen zu verbessern. Wenn Sie eine Leidenschaft für HR haben und in einem schnelllebigen Umfeld arbeiten möchten, ist diese Position ideal für Sie.

Qualifications

• Starke Kundenservice-Orientierung und Integrität.
• Kenntnisse in HR-Richtlinien und -Verfahren.

Responsibilities

• Analysieren und Beantworten von HR-Anfragen.
• Verwalten von HR-Daten in Workday.

Skills

Kundenservice-Orientierung

Kenntnisse in HR-Richtlinien

Datenanalyse

Microsoft Office

Kommunikationsfähigkeiten

Tools

Workday

Excel

Job description

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HR Shared Services Associate

6 month contract

Based near Hayes, 5 days onsite

Up to £39,000 (paid hourly)

Your new company

I am partnering with a leading global company to recruit a HR Shared Service Associate on a 6-month contract. You will join a fast-paced HR Shared Services team responsible for the day-to-day management of employee absences and HR-related enquiries. You will be detail-oriented, flexible with continuous process/system changes, and possess a problem-solving mindset.

Your new role

• Be responsible for analysing and answering HR-related queries and work with key contacts including local HR support, COE colleagues, and other key stakeholders.
• Own changes and keep employee information updated, such as absence and termination status, and process applicable changes in an accurate and timely manner.
• Proactively maintain and administer accurate and timely HR data in the global HR System (Workday); input, update, and reconcile data as required to ensure information is current and accurate.
• Interpret and explain company policies, procedures, laws, standards, and regulations, and advise managers and employees on the interaction of leave laws with paid time off, workers’ compensation, and short-term and long-term disability benefits.
• Work with data, report on plans, investigate and reconcile discrepancies.
• Craft, document, and maintain leave administration processes.
• Maintain complete and accurate records of leave requests.
• Provide support for a range of HR administrative processes supporting the employee lifecycle.
• Contribute to the ongoing development of HR knowledge to help employees quickly and easily find answers to their questions via self-service.
• Assist with creating or updating internal training tools and process manuals for team members to maximize the effective use of Workday.
• Collaborate with other regional HRSS teams for alignment and knowledge sharing.
• Partner with key stakeholders such as Managers, HRBPs, People Technology, Mobility, Benefits, and Payroll to resolve data issues.
• Participate in ad hoc HR projects as directed by HR Shared Services People Leaders.
• Lead efforts to document, simplify, and standardize HR business processes specific to the EMEA region.

What you'll need to succeed

• Possess a strong customer service orientation while maintaining a high level of integrity and confidentiality with each interaction.
• Knowledge of HR policies, practices, procedures, laws, and system tools.
• Strong communication, organizational, collaboration, documentation, and presentation skills.
• Data analysis skills, including strong Excel skills such as pivot tables and VLOOKUPs (preferred).
• Proven ability to manage confidential information.
• Ability to prioritize workload.
• Strong Microsoft Office skills.

What you'll get in return

6-month contract, 5 days on-site (plenty of parking).