HR Services Assistant, People Strategy (Hybrid)

Yorkshire Ambulance Service NHS Trust; Wakefield; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

27 days annual leave

Contributory Pension

NHS Discounts

Car lease / salary sacrifice

Job summary

Yorkshire Ambulance Service NHS Trust is seeking an ER Services Assistant to support HR administrative processes across Employee Relations. The role is hybrid, with weekly attendance at Wakefield HQ and travel to Trust sites as needed.

Ideal candidates will have NHS experience, agenda for change knowledge, and a proactive, customer‑focussed approach to HR tasks within a dynamic Trust environment.

Qualifications

• Ability to take initiative and work with minimal supervision.
• Strong accuracy and fast keyboard skills in a busy office.
• Proven team player with good communication across levels.
• Good IT literacy and experience with HR systems/databases.
• Ability to prioritise tasks and manage conflicting demands.

Responsibilities

• Provide advice and guidance to staff and managers on HR queries and policies.
• Deliver admin support to the People Strategy Team and wider HR areas.
• Manage workload to meet deadlines and escalate as needed.
• Coordinate ER panels, meetings, and intranet content updates.
• Ensure records and documentation are accurate and up to date.

Skills

Initiative

Attention to detail

Teamwork

IT literacy

Prioritisation

Effective communication

Education

GCSE standard (incl. Maths & English)

Level 3 NVQ Diploma in HR/Administration

CIPD qualified

Tools

HR information systems

Microsoft Office

Job description

Yorkshire Ambulance Service NHS Trust is seeking an ER Services Assistant to support HR administrative processes across Employee Relations. The role is hybrid, with weekly attendance at Wakefield HQ and travel to Trust sites as needed.

Ideal candidates will have NHS experience, agenda for change knowledge, and a proactive, customer‑focussed approach to HR tasks within a dynamic Trust environment.