Hybrid ER HR Services Assistant

Yorkshire Ambulance Service; Newton Hill; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Annual leave 27–33 days

Contributory pension

NHS discounts

Salary sacrifice

Employee assistance

Career progression

Staff networks

Job summary

Yorkshire Ambulance Service NHS Trust is hiring an ER Services Assistant to support the People Strategy Team with HR administrative processes across Employee Relations functions. The role requires proactive handling of queries, notetaking and diary management, and ensuring accurate records.

The position is hybrid, with weekly attendance at Trust HQ in Wakefield and travel to other sites across Yorkshire; NHS experience and Agenda for Change knowledge are desirable.

Qualifications

• Experience in a fast-paced office environment with deadlines.
• HR role knowledge and experience of HR processes.
• Experience using HR information systems.
• Experience handling confidential information.
• Experience in NHS and knowledge of Agenda for Change T&Cs.

Responsibilities

• Advise staff and managers on HR queries and direct to policies, escalating complex matters as needed.
• Provide administrative support to the People Strategy Team and across the wider People Team.
• Manage workload to meet deadlines, escalating appropriately.
• Coordinate ER panels and meetings; maintain intranet and team processes.

Skills

Advanced keyboard skills

Teamwork

IT literacy

Communication skills

Education

GCSE standard

Level 3 NVQ Diploma in HR/Administration

CIPD Qualified

Tools

HR information systems

Databases

Job description

Yorkshire Ambulance Service NHS Trust is hiring an ER Services Assistant to support the People Strategy Team with HR administrative processes across Employee Relations functions. The role requires proactive handling of queries, notetaking and diary management, and ensuring accurate records.

The position is hybrid, with weekly attendance at Trust HQ in Wakefield and travel to other sites across Yorkshire; NHS experience and Agenda for Change knowledge are desirable.