HR Service Centre Advisor - Spanish Speaking

TN United Kingdom; Watford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in off-price retail seeks a Spanish-speaking HR support specialist. The role involves providing HR advisory services, managing cases, and supporting the Spanish market. Ideal candidates will have strong communication skills and experience in HR service centers. This position offers growth opportunities and a commitment to diversity.

Benefits

Growth Opportunities

Competitive Benefits

Recognition

Qualifications

• Fluent Spanish required for support in Spanish Market.
• Experience in HR Service Centre is advantageous.

Responsibilities

• Act as the first point of contact for HR and deliver advisory services.
• Log and manage cases in the HR case management system.
• Provide support and advice to associates as needed.

Skills

Fluent Spanish

Communication

Conflict Management

Customer-focused

Attention to Detail

IT Skills

Tools

Microsoft Office

ServiceNow

Workday

Job description

Client:

TJX Europe

Location:

Watford, United Kingdom

Job Category:

Other

Virtual job fairs

-

EU work permit required:

Yes

Job Reference:

431745c0891c

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

Job Description:

TJX Europe

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

NB - This role requires Spanish Language Skills (Verbal and Written)

Job Summary

This role is responsible for providing support to our Spanish Market, as well as interim support for our UK and Ireland markets during our growth in Spain.

All processes are currently manual, so confidence and proficiency with Microsoft Office are beneficial.

The role is fast-paced and high volume, using ServiceNow and Workday.

Key Responsibilities

Service Delivery

• Act as the first point of contact for HR and deliver advisory services
• Log and manage cases in the HR case management system
• Provide support and advice to associates as needed
• Identify patterns and opportunities for improvement
• Provide consistent, expert advice in line with HR policies and country legislation
• Collaborate with HRSC Seniors, Management, HRBPs, and ER for complex cases
• Interpret multi-country HR policies and processes
• Maintain accuracy in correspondence
• Stay up-to-date with HRSC processes and procedures
• Support note-taking as required

Other

• Keep knowledge of policies current and stay informed on legislative changes
• Attend training and upskill sessions
• Support other HRSC areas during peak periods
• Ensure materials supporting processes are current
• Assist with User Acceptance Testing (UAT) for system upgrades and integrations

Key Skills, Knowledge & Experience

• Fluent Spanish - Written and Verbal
• Confident and credible in HR interactions
• Experience in conflict management and resolution
• Customer-focused approach
• Ability to challenge tactfully and promote self-service
• Ability to meet tight deadlines
• High accuracy and attention to detail
• Excellent communication skills
• Strong IT skills, especially Word and Excel
• Positive, confident attitude
• Experience in HR Service Centre or related field is advantageous

We are proud of our past success and excited about our future. We offer growth opportunities, recognition, and competitive benefits. We are committed to diversity and equal opportunity in employment.

Address:

73 Clarendon Road

Location:

EUR Home Office Watford GB

Note: If you do not hold a passport for this country, a work permit may be required. For more info, check our Blog.

Applications should be submitted via the 'Apply now' button. Do not provide bank or payment details during application.

Created on 17/05/2025 by TN United Kingdom