HR Professional

Colbern Limited; Chichester; Hybrid; GBP 25,000 - 34,000; Full time

Job summary

Colbern Limited in Chichester seeks a Payroll Team Leader to manage payroll operations, ensure timely payments and accurate records, and provide expert administrative support with a customer‑facing focus in a hybrid office setting. The role combines people leadership with hands‑on payroll duties, requiring strong data accuracy, problem solving, and a service mindset.

Hybrid arrangement means office days on Thursdays, with remote work on other days, and close collaboration with finance and HR

Responsibilities

• Delivers timely and efficient specialist administrative support across teams with an awareness of team requirements.
• Processes timely and accurate payments, contracts of employment, DBS applications, variations to pay, changes to personnel and pension records, or other administration tasks as instructed.
• Uses SAP or other large computerised system to undertake payroll processes according to procedures.
• Performs related calculations and works with formulae where necessary.
• Analyses information to draw conclusions relating to employees individual pension records, payments, leave entitlement or terms and conditions of employment in order to process various related tasks appropriately.
• Produces standard letters and correspondence working independently to ensure timely, appropriate and accurate written communication.
• Updates and maintains relevant system records relating to the service appropriately and accurately.
• Follows procedures and processes in order to respond independently to daily telephone, email and written queries.
• Provides advice, guidance and information to clients, including policy and procedure application. Refers complex or technical queries, and those unrelated to the service appropriately, working under guidance on unusual or complex issues.
• Communicates with and develops good working relationships with relevant managers and colleagues in order to deliver an effective service. Communicates with customers appropriately, using tact, understanding, and a sound knowledge of the service to resolve queries and difficulties with people who may be upset, confused or angry e.g. about a late or incorrect payment.
• Some direct responsibility for finance through the appropriate and accurate regular handling of financially related work including preparation of payments information and raising invoices relating to services.
• Direct responsibility for appropriate and accurate daily handling and processing of confidential and sometimes sensitive or personal financial or other related information relating to the service.
• Remains up to date and compliant with all relevant organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.

Skills

Payroll processing

Data accuracy

Customer service

Tools

SAP

Job description

Payroll Team Leader

Chichester

Contract

£21.34 per hour

About the role

Our client is looking for an experienced Payroll Team Leader

Location

Office location: County Hall Chichester

Working arrangements: Hybrid - Office days are Thursday

Key responsibilities

• Delivers timely and efficient specialist administrative support across teams with an awareness of team requirements. Prioritises day to day work in the short term, working with colleagues to deliver objectives and a customer focussed service.
• Processes timely and accurate payments, contracts of employment, DBS applications, variations to pay, changes to personnel and pension records, or other administration tasks as instructed.
• Uses SAP or other large computerised system to undertake payroll processes according to procedures.
• Performs related calculations and works with formulae where necessary.
• Analyses information to draw conclusions relating to employees individual pension records, payments, leave entitlement or terms and conditions of employment in order to process various related tasks appropriately.
• Produces standard letters and correspondence working independently to ensure timely, appropriate and accurate written communication.
• Updates and maintains relevant system records relating to the service appropriately and accurately.
• Follows procedures and processes in order to respond independently to daily telephone, email and written queries.
• Provides advice, guidance and information to clients, including policy and procedure application. Refers complex or technical queries, and those unrelated to the service appropriately, working under guidance on unusual or complex issues.
• Communicates with and develops good working relationships with relevant managers and colleagues in order to deliver an effective service. Communicates with customers appropriately, using tact, understanding, and a sound knowledge of the service to resolve queries and difficulties with people who may be upset, confused or angry e.g. about a late or incorrect payment.
• Some direct responsibility for finance through the appropriate and accurate regular handling of financially related work including preparation of payments information and raising invoices relating to services.
• Direct responsibility for appropriate and accurate daily handling and processing of confidential and sometimes sensitive or personal financial or other related information relating to the service.
• Remains up to date and compliant with all relevant organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.

Equal opportunity statement

Colbern Limited along with our clients are an equal opportunities employer