Payroll Team Leader

Civic Recruitment Limited; Chichester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Bi-Weekly pay

County Hall office location

Job summary

Civic Recruitment Limited is seeking a Payroll & Pensions Administrator on a 12-month contract at County Hall, Chichester. The role is full-time with hybrid working and on-site training, plus potential remote work after training.

You will manage payroll and pension transactions, maintain records, and support DBS applications while advising managers and staff. The position requires accuracy, discretion, and experience in payroll/HR environments.

Qualifications

• GCSE English and Maths (Grade A-C/4-9) or equivalent.
• Experience in payroll, pensions, finance, HR, or administrative roles.
• Proficient in Microsoft Word, Excel, and Outlook.
• Knowledge of payroll or pensions regulations and processes.
• CIPP NVQ Level 3 (Payroll or Pensions Administration) or equivalent.

Responsibilities

• Accurately process payroll and pension transactions within set deadlines.
• Maintain and update employee and pension records.
• Provide advice and guidance to customers, managers, and employees.
• Handle confidential employee information with care.
• Prepare payment details and assist with invoice processing as needed.

Skills

Payroll administration

Pensions administration

Customer service

Data accuracy

Microsoft Excel

Process improvement

Education

GCSE English and Maths

CIPP NVQ Level 3 or equivalent

Tools

SAP

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Chichester, United Kingdom | Posted on 01/10/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector‑specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre‑screened candidates, Civic Recruitment Limited is well‑positioned to cater to the specific needs of both public and private sectors.

Job Description

Payroll & Pensions Administrator – 12 Month Contract

Location: County Hall, Chichester

Contract: 12 Month Contract

Hours: Full Time

Working Pattern: Hybrid

Summary

We are looking for a skilled Payroll & Pensions Administrator to join our dynamic team for a 12-month contract. This role is crucial in delivering exceptional administrative support within our busy Payroll and Pensions department. The successful candidate will ensure precise and timely processing of payroll and pension transactions, maintain accurate employee records, and provide excellent customer service. You will also handle sensitive information with discretion and offer guidance to managers and employees, ensuring compliance with all relevant regulations.

Working Arrangements

This position offers a hybrid working model based at County Hall, Chichester.

• The team meets in the office every Thursday.
• Initial training will be conducted on‑site with colleagues.
• Training may require several days of office attendance each week, depending on progress.
• Remote work is possible after successful completion of training.
• Occasional additional office attendance may be necessary, sometimes at short notice.
• Increased office presence will be required during the implementation of a new IT system in October.

Key Responsibilities

• Accurately process payroll and pension transactions within set deadlines.
• Manage changes to pay, employee records, contracts, and pension details.
• Support the administration of DBS applications and related tasks.
• Utilise SAP and other systems for payroll and administrative duties.
• Calculate pay, pensions, leave entitlements, and employment terms.
• Analyse data and apply procedures for accurate processing.
• Draft correspondence, standard letters, and written communications.
• Maintain and update employee and pension records.
• Address telephone, email, and written inquiries.
• Provide advice and guidance to customers, managers, and employees.
• Handle confidential employee information with care.
• Prepare payment details and assist with invoice processing as needed.
• Build effective relationships with colleagues and managers.
• Ensure adherence to policies, procedures, and professional standards.

Requirements

Requirements:

• Strong numeracy skills for accurate financial calculations.
• Excellent written communication skills for professional correspondence.
• Good analytical and problem‑solving skills.
• Strong verbal communication and customer service abilities.
• Ability to quickly learn new systems and processes.
• Strong organisational and prioritisation skills.
• Ability to work accurately under pressure and meet deadlines.
• GCSE English and Maths (Grade A‑C/4‑9) or equivalent experience.
• Experience in payroll, pensions, finance, HR, or administrative roles.
• Experience providing advice and support to customers or managers.
• Good understanding of office systems and administrative processes.
• Proficient in Microsoft Word, Excel, and Outlook.
• Experience in payroll or pensions administration.
• Knowledge of payroll or pensions regulations and processes.
• CIPP, NVQ Level 3 (Payroll or Pensions Administration) or equivalent.
• Experience with SAP or other large corporate systems.
• Experience in specialist payroll, pensions, finance, or HR environments.
• Experience with financial systems for invoicing or related tasks.

What's on Offer?

• 12 Month Contract
• Hybrid Working
• County Hall, Chichester
• Bi‑Weekly Pay
• Opportunity to join a well‑established Payroll and Pensions team
• Varied role combining administration, payroll, pensions, and customer service responsibilities
• Exposure to large‑scale systems, processes, and organisational change projects

Ideal for candidates with experience as a Payroll Administrator, Pensions Administrator, HR Administrator, Payroll Officer, Pensions Officer, HR & Payroll Assistant, Finance Administrator, Employee Services Administrator, or Payroll & Benefits Administrator.