HR Operations Specialist - Hybrid, Lifecycle & Payroll

Motability Operations Ltd; United Kingdom; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

Motability Operations is seeking an experienced HR Operations Coordinator to provide broad HR shared services support across the employee lifecycle for 2,000+ staff. You will handle onboarding, contractual changes, offboarding, payroll inputs, and HR data maintenance within a busy HRSSC.

You will drive process improvements, maintain policy compliance, and collaborate with payroll, finance, and HR colleagues to ensure accurate, timely service delivery and strong employee experience.

Qualifications

• Experience in HR operations or HR shared services.
• CIPD Level 3 qualification or equivalent practical experience.
• Strong data accuracy, confidentiality and ability to manage sensitive information.

Responsibilities

• Process contractual changes across the employee lifecycle, ensuring accuracy and policy compliance.
• Oversee onboarding progress with regular check-ins and tracking to meet pre-employment requirements.
• Manage Skilled Worker visa and sponsorship activity and right-to-work compliance.
• Handle offboarding and exit processes with timely documentation and payroll inputs.
• Manage family leave processes (maternity, paternity, adoption, shared parental leave) and related changes.
• Coordinate third-party employment verification and reference requests with confidentiality.
• Provide accurate payroll inputs and assist with benefits administration.
• Maintain HRIS records, data integrity, and compliance with data protection requirements.
• Support implementation and embedding of new HR systems and tools, including testing and user support.
• Collaborate across HR teams to ensure seamless service delivery across the employee lifecycle.

Skills

HR operations

HR shared services

Onboarding

Contractual changes

Offboarding

Payroll inputs

Data integrity

Stakeholder liaison

Attention to detail

Process improvement

Education

CIPD Level 3 or equivalent

Tools

HRIS systems

Payroll systems

Microsoft 365

Copilot / AI tools

ChatGPT

Job description

Motability Operations is seeking an experienced HR Operations Coordinator to provide broad HR shared services support across the employee lifecycle for 2,000+ staff. You will handle onboarding, contractual changes, offboarding, payroll inputs, and HR data maintenance within a busy HRSSC.

You will drive process improvements, maintain policy compliance, and collaborate with payroll, finance, and HR colleagues to ensure accurate, timely service delivery and strong employee experience.