HR Operations Specialist (35hrs weekly) - UK (Birmingham)

Sungrow Europe - Welcome traveler!; Birmingham; On-site; GBP 42,000 - 54,000; Full time

Job summary

Sungrow UK is seeking an HR Operations Specialist based in Birmingham to support a fair, high-performing workplace and connect local teams with our European HR journey.

You will serve as a trusted HR contact for employees and managers, handling UK&I employee relations, payroll support, onboarding, and lifecycle activities while collaborating with HQ and regional teams.

Qualifications

• Right to work in the UK and ability to commute to Milton Keynes 3 days a week until relocation.
• Experience in a UK HR generalist role with hands-on employee relations case management.
• Strong knowledge of UK employment law; Ireland employment law knowledge advantageous.
• Experience supporting UK payroll; Ireland payroll exposure a plus.
• Degree in HR, Business, Law, Psychology or related field; CIPD Level 5 or equivalent.
• Fluent English (C1) in speaking and writing; additional European languages a plus.

Responsibilities

• Act as a trusted HR contact for employees and managers, guiding on people topics and fostering open communication.
• Manage employee relations matters across the UK and Ireland, including investigations.
• Partner with managers to support performance, team dynamics and employee engagement.
• Support onboarding, development discussions, probation follow-up, and offboarding.
• Provide payroll backup for UK processes and ensure compliant HR administration.
• Collaborate with Talent Acquisition, HR team, HQ, and Office Manager on hiring and culture initiatives.

Skills

Employee relations

HR generalist

Payroll support

UK employment law

CIPD Level 5

English proficiency

Education

Degree in HR/Business/Law/Psychology

Job description

Your mission

Please note: Sungrow UK’s office is expected to relocate from Milton Keynes to Birmingham in mid-2027. The candidate must be based in Birmingham and able to commute to the Milton Keynes 2-3 days per week to the office until the relocation is completed.

Hello and welcome to Sungrow in the UK. We’re excited to introduce a people-focused role for an HR Operations Specialist in Birminghamwho helps create a fair, supportive, and high-performing workplace while connecting local teams with our wider European HR journey.

Curious what this role looks like in practice? Here’s what you would be doing:

• Act as a trusted HR contact for employees and managers, offering practical guidance on people topics and helping foster open, transparent communication.


• Manage employee relations matters across the UK and Ireland, including disciplinary, grievance, capability, conflict resolution, and workplace investigations.


• Partner with managers to support performance, team dynamics, and employee engagement, while providing coaching and sound HR advice.


• Support key moments across the employee lifecycle, including onboarding, development discussions, probation follow-up, and offboarding.


• Provide backup support for UK and Ireland payroll processes and help ensure accurate, compliant HR administration.


• Work closely with Talent Acquisition, the broader HR team, headquarters, and the Office Manager to deliver smooth hiring transitions and people-focused culture and wellbeing initiatives.

Your profile

All right, all right - this one is an important people role, and to thrive in it, your background should look a little like this:

• You have the legal right to work in the UK and cancommute to the Milton Keynes office at least 3 days per week until the relocation is completed.


• You bring solid experience in a UK-based HR generalist role, including hands-on employee relations case management and workplace investigations.


• You have strong knowledge of UK employment law and HR best practice, and familiarity with Ireland employment law would be a strong advantage.


• You have experience supporting payroll processes in the UK, and any exposure to Ireland payroll would be a plus.


• You are confident advising and coaching line managers on performance, conduct, and team-related matters.


• You have supported the full employee lifecycle, from onboarding and probation to development, performance reviews, and offboarding.


• You hold a degree in Human Resources, Business, Law, Psychology, or a related field, and you have CIPD Level 5 or above, are working toward it, or bring equivalent HR experience.


• Your English is fluent at C1 level in speaking and writing, and additional European languages would be a plus.

Why us?

Our HR team plays a key role in shaping the employee experience and supporting business growth in a fast-moving international environment. In this role, you would join a collaborative team that values practical problem-solving, strong partnerships, and a people-first mindset. You would have the chance to influence employee experience locally while working closely with regional colleagues and headquarters on meaningful HR initiatives that support culture, wellbeing, and operational excellence.