HR Operations Manager — 12-Month Contract

A&O Shearman; Belfast City District; On-site; GBP 42,000 - 55,000; Full time

Job summary

A&O Shearman in Belfast seeks an HR Operations Manager to lead HR operational services within the HR Advice team on a 12-month fixed-term contract. The role ensures consistent application of HR policies, drives improvements and supports global data, processes and documentation.

You will work with HR SSC and global colleagues, guiding the team, resolving issues and supporting HR projects and change initiatives while maintaining high service standards.

Qualifications

• Minimum five years in HR operations or shared services.
• Experience managing administrators and performance monitoring.
• Strong understanding of HR processes and confidentiality.
• Detail-oriented with HR data, systems and documentation.
• Familiarity with HRIS tools and reporting.

Responsibilities

• Oversee HR operational processes within HR Advice, ensuring accuracy and efficiency.
• Manage and support HR Advice team members, fostering a high-performing culture.
• Provide operational guidance to HR colleagues and escalate complex matters.
• Maintain and improve HR process documentation and knowledge materials.
• Act as a subject matter expert for HR processes and improvements.
• Support HR projects and the transition of administration into HR Advice.
• Assist with digital, AI and automation initiatives and practical solutions.
• Deputise for the Senior HR Operations Manager when needed.
• Ensure compliance with policies, employment law, controls and data protection.
• Contribute to forums and capture feedback from HR teams and HRSSC.

Skills

HR operations

People management

Policy compliance

Data integrity

Stakeholder management

Tools

PeopleSoft

Workday

Job description

A&O Shearman in Belfast seeks an HR Operations Manager to lead HR operational services within the HR Advice team on a 12-month fixed-term contract. The role ensures consistent application of HR policies, drives improvements and supports global data, processes and documentation.

You will work with HR SSC and global colleagues, guiding the team, resolving issues and supporting HR projects and change initiatives while maintaining high service standards.