Global HR Operations Lead - 12-Month Contract

A&O Shearman; Belfast City District; Sur place; GBP 48 000 - 62 000; Plein temps

Résumé du poste

A&O Shearman in Belfast invites an HR Operations Manager to lead HR operational services within the HR Advice team. This 12-month fixed-term contract focuses on delivering accurate, compliant HR processes, data integrity and continuous improvement across global HR operations.

You will manage the HR Advice team, provide guidance on process improvements, and support HR projects and automation initiatives while ensuring adherence to policies and confidentiality.

Qualifications

• Minimum of five years’ experience in HR operations, HR administration, shared services or a similar service delivery environment.
• Experience managing administrators, including recruitment, training and performance monitoring.
• Strong understanding of HR processes, policies, compliance requirements and confidentiality.
• Excellent attention to detail and ability to work with HR data, systems and documentation.
• Confident user of HR systems and reporting tools; willingness to deepen technical knowledge.

Responsabilités

• Oversee and manage HR operational processes within HR Advice, ensuring services are delivered accurately and to agreed standards.
• Manage and support HR Advice team members, promoting a collaborative, service-focused culture.
• Provide operational guidance to HR colleagues, resolving queries and escalating complex matters as needed.
• Maintain and improve HR process documentation, guidance notes and knowledge materials.
• Act as a subject matter expert for HR processes and escalation point for issues across the department.
• Support HR operational project workstreams, including transitioning HR administration processes into HR Advice.
• Assist with digital, AI, improvement and automation initiatives to shape practical solutions.
• Deputise for the Senior HR Operations Manager in their absence.
• Ensure HR Advice activities comply with policies, employment law and data protection.

Connaissances

HR operations

People management

Process improvement

Data and reporting

Stakeholder collaboration

Outils

PeopleSoft

Workday

Description du poste

A&O Shearman in Belfast invites an HR Operations Manager to lead HR operational services within the HR Advice team. This 12-month fixed-term contract focuses on delivering accurate, compliant HR processes, data integrity and continuous improvement across global HR operations.

You will manage the HR Advice team, provide guidance on process improvements, and support HR projects and automation initiatives while ensuring adherence to policies and confidentiality.