HR Operations Manager

SysGroup plc; Manchester; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading Managed Service Provider in Manchester is seeking an HR Operations Manager to enhance employee engagement and oversee HR functions. The ideal candidate will manage payroll, recruitment, and compliance, fostering a positive work environment. Join a dynamic team committed to excellence and employee development.

Benefits

Competitive salary package

Private Healthcare

Life insurance

Pension

Qualifications

• Minimum 3 years in HR operations, preferably within an MSP or technology company.
• Proficient in data analysis and reporting.

Responsibilities

• Oversee day-to-day HR operations and ensure smooth processes.
• Manage payroll, recruitment, and employee relations.

Skills

Leadership

Communication

Organisational

Tools

HR information systems

Job description

Manchester, United Kingdom | Posted on 09/05/2025

We are seeking a highly motivated HR Operations Manager to join our Managed Service Provider (MSP) company. The ideal candidate will be a self-starter who can take full ownership of the HR operations function, with a strong focus on employee engagement and well-being.

Key Responsibilities

1. HR Operations Management: Oversee and manage the day-to-day HR operations, ensuring efficient and smooth processes.
2. Employee Relations: Develop and maintain positive relationships with employees, addressing their concerns and providing support.
3. Payroll Management: Take ownership of the payroll process, ensuring timely and accurate payment of salaries and other payments.
4. Recruitment and Onboarding: Support recruitment efforts, manage the onboarding process, and ensure new hires have a seamless transition.
5. Benefits Management: Liaise with pension, life assurance, and healthcare providers to manage benefits and ensure accurate delivery.
6. Compliance: Ensure compliance with labour laws and regulations, maintaining up-to-date knowledge of HR policies.
7. HR Metrics and Reporting: Monitor and analyse HR metrics, generating reports to inform decision-making in the business.
8. Compensation and Benefits: Administer compensation and benefits programs, ensuring competitive and fair practices.
9. Employee Engagement: Foster a culture of engagement and collaboration, organising events and initiatives that promote a positive work environment.

Requirements

Qualifications

• Experience: A minimum of 3 years in HR operations, preferably within an MSP or technology company.
• Skills: Strong leadership, communication, and organisational skills. Ability to manage multiple tasks and priorities effectively.
• Proficient in HR information systems, data analysis, and reporting.
• Knowledge: In-depth understanding of HR policies, labour laws, and regulations.
• Experience in payroll and benefits administration.
• Attributes: Self-starter, proactive, able to work independently. High level of integrity and discretion.

Why Join Us?

Joining Sysgroup means becoming part of a dynamic and innovative team dedicated to excellence. We offer a supportive and collaborative work environment where your ideas and contributions are valued. Benefits include:

• Competitive salary package, including performance-based incentives.
• Private Healthcare
• Life insurance
• Pension

We invest in our employees' professional development, offering individual development paths with access to training materials and career advancement opportunities.

Work-Life Balance

Our flexible work arrangements and supportive policies help maintain a healthy work-life balance.

Company Values

We are committed to integrity, excellence, and customer satisfaction. Join a team that values and respects every member.