HR Operations Assistant - Workday & Onboarding

Talantir; Greater London; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Jupiter is seeking an HR Operations professional to join its UK HR team. You will manage the central HR inbox, advise managers on policies, and oversee onboarding and changes in Workday, ensuring data accuracy and timely processing.

The role requires experience in HR administration or operations, strong organisational and communication skills, and a proactive approach to process improvement. You will collaborate across teams and support regulatory processes including SMCR.

Qualifications

• Some previous experience in an HR administration or operations role, ideally within a professional or regulated environment.
• Strong organisational skills and proven ability to manage multiple activities while maintaining attention to detail.
• Ability to prioritise effectively and work to tight deadlines, ensuring tasks are not dropped.
• Confident in navigating HR systems; Workday experience is highly desirable.
• Excellent written and verbal communication skills, with a professional and diplomatic approach.
• Strong sense of ownership, with the judgement to know when to resolve issues independently and when to escape.
• Proactive, solutions‑focused mindset with an interest in refining processes and improving workflow.
• Collaborative team player with the ability to build effective working relationships across HR and the wider business.

Responsibilities

• Employee Lifecycle & HR Operations: Manage the central HR inbox, responding to day-to-day queries.
• Provide first-line guidance to employees and managers on HR policies and procedures.
• Coordinate the new joiner process, including preparing contracts and onboarding trackers.
• Manage onboarding of contingent workers into Workday.
• Process contractual changes (salary, hours, job title) in accordance with internal procedures and relevant approvals.
• Process leavers in accordance with procedure.
• Continuously look for opportunities for the HR team to become more agile, with a focus on streamlining operational processes to achieve efficiencies contributing to an employee experience.
• Data Management & Payroll Support: input and maintain employee data across HR systems, ensuring completeness for new starters, leavers and internal moves.
• Workday & Systems Support: act as a point of contact for Workday queries, providing support to employees and the HR team.
• Run routine reports and support ongoing data quality, recognising when to escalating more complex configuration or troubleshooting needs.
• Identify opportunities to streamline repeatable processes and contribute to the development of templates and simple automation where appropriate.
• Compliance, Vetting & Regulatory Responsibilities: carry out vetting for new employees in line with policy, following up on discrepancies and maintaining accurate records.
• Monitor probation periods and ensure timely completion of reviews by managers, escalating any concerns to HR Advisor, as required.
• Support SMCR processes where required, including record‑keeping, tracking attestations and maintaining accurate role data.
• Additional Support: manage and submit HR‑related invoices where required.
• Offer support across all specialist HR areas (SMCR, L&D, Recruitment and D&I), primarily handling routine queries and escalating as needed.
• Contribute to HR project work and actively promote continuous improvement across policies, processes and employee experience.

Skills

HR administration

Organisational skills

Prioritisation

Communication skills

Problem solving

Ownership

Process improvement

Team collaboration

Tools

Workday

Job description

Jupiter is seeking an HR Operations professional to join its UK HR team. You will manage the central HR inbox, advise managers on policies, and oversee onboarding and changes in Workday, ensuring data accuracy and timely processing.

The role requires experience in HR administration or operations, strong organisational and communication skills, and a proactive approach to process improvement. You will collaborate across teams and support regulatory processes including SMCR.