HR Operations Analyst – London (12-Month Contract)

CoStar Group; Greater London; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Private medical cover

Dental cover

Life Assurance

28 days annual leave

Job summary

CoStar Group is seeking an HR Analyst to join the International HR Services team in London on a 12-month fixed-term contract. The role supports EMEA & APAC with a broad range of HR services and Workday-related projects.

The ideal candidate will handle HR data accuracy, policy guidance, and reporting, while collaborating with payroll and HR partners across multiple jurisdictions. The position is based in-office five days a week and requires confidentiality and strong analytical skills.

Qualifications

• Bachelor’s Degree or equivalent experience
• CIPD qualification is a plus
• Prior experience in HR Operations or HR Shared Services
• Language skills desired, with conversational- to native-level proficiency in German, Spanish or French preferred
• Strong understanding of HR processes and data; proven track record of driving process improvements to achieve operational excellence
• Strong knowledge of HR policies and procedures
• Experience executing HR Operations across multiple legal entities and geographies, preferred
• Capacity to maintain a high level of confidentiality when handling sensitive information
• Demonstrable experience with enterprise HR information systems and the systems development life cycle; experience with Workday preferred
• Excellent technical aptitude and organisational skills; ability to work in a fast-paced environment, prioritise tasks, and manage multiple projects simultaneously
• Proven analytical and problem-solving skills
• Excellent customer service skills and attention to detail; ability to build relationships with employees, managers and stakeholders at all levels
• Proficient with Microsoft Office Suite or related software; Advanced knowledge of Excel including pivot tables, VLOOKUP

Responsibilities

• Serve as a point of contact for employees and managers, providing guidance and support on HR policies and procedures across multiple legal entities and jurisdictions.
• Manage the HR Inbox and Ask HR ticket system, including timely responses.
• Train users on Workday system.
• Collaborate with HR team members and our HR Technology Team to design, build, and optimize HR processes and workflows within the Workday system to enhance efficiency and effectiveness.
• Document requirements, ensuring clarity and completeness, and identify downstream impacts.
• Advise on potential solutions.
• Ensure that HRIS (Workday) system changes and enhancements meet quality standards before deployment.
• Problem-solve issues that arise during UAT.
• Maintain a backlog of requested systems enhancements.
• Lead and support HR projects and change initiatives, from conception to implementation.
• Ensure smooth transitions and provide guidance to employees affected by changes.
• Ensure HR data accuracy and completeness and maintain employee files and records in compliance with legal requirements and company policies.
• Identify improvement opportunities and conduct records audits.
• Support International HR team with reporting requests.
• Familiarity with full suite of Workday reports.
• Support build and design of new reports when required.
• Ability to analyse and summarise data for trend analysis.
• Liaising with payroll on country specific nuances and special payments.
• Owning data checks with payroll team.
• Assist with processing HR transactions and requests, including pre-employment checks, onboarding requirements, new hires, terminations, transfers, promotions, and changes to employee records.
• Manage HR letters related to lifecycle events.
• Organise travel for new starters training in America.
• Escalate issues to the appropriate HR Business Partner or corresponding HR Centre of Excellence.

Skills

HR operations

Data analysis

Strong communication

Excel

Problem solving

Education

Bachelor’s Degree or equivalent experience

CIPD qualification is a plus

Tools

Workday

Microsoft Office

Job description

CoStar Group is seeking an HR Analyst to join the International HR Services team in London on a 12-month fixed-term contract. The role supports EMEA & APAC with a broad range of HR services and Workday-related projects.

The ideal candidate will handle HR data accuracy, policy guidance, and reporting, while collaborating with payroll and HR partners across multiple jurisdictions. The position is based in-office five days a week and requires confidentiality and strong analytical skills.