HR Analyst, Human Resources - London (12 month fixed-term contract)

costar; Greater London; On-site; GBP 36,000 - 48,000; Full time

Job summary

CoStar Group is seeking an HR Analyst to join the International HR Services team in London on a 12-month fixed-term contract. The role will support HR operations across EMEA & APAC, provide guidance on HR policies, and help design, build, and optimize HR processes within Workday.

The position requires strict data accuracy and confidentiality, with a focus on delivering accurate HR reporting and system enhancements.

Qualifications

• Bachelor's Degree or equivalent experience.
• CIPD qualification is a plus.
• Prior experience in HR Operations or HR Shared Services.
• Language skills desired: German, Spanish or French (conversational to native).
• Strong understanding of HR processes and data; proven track record of driving process improvements.

Responsibilities

• Serve as a point of contact for employees and managers on HR policies across multiple entities.
• Manage HR Inbox and Ask HR ticket system with timely responses.
• Train users on Workday system.
• Collaborate with HR and HR Technology to design and optimize HR processes in Workday.
• Ensure HR data accuracy and maintain employee records in compliance with laws and policies.
• Lead HR projects and change initiatives from conception to implementation.

Skills

HR Operations experience

Workday proficiency

HR processes and data knowledge

Analytical and problem-solving skills

Organizational skills

German language

Spanish language

French language

Confidentiality

Education

Bachelor's degree or equivalent experience

CIPD qualification

Tools

Workday

Job description

HR Analyst, Human Resources - London (12 month fixed-term contract)

Job Description

COSTAR GROUP - HR ANALYST, HUMAN RESOURCES - LONDON

12-month fixed-term contract, commencing between 1 November and 15 December 2026.

OVERVIEW

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.

Learn more about CoStar .

ROLE DESCRIPTION

We are looking for an HR Analyst (12-month fixed term contract) to join our team. The role will be part of the international HR Services team supporting the business in EMEA & APAC. The HR Analyst will provide support for a wide range of HR services and programs to our employees across CoStar International.

At CoStar we value face-to-face cooperation, and the edge it gives us to innovate and succeed. This role will be based in our offices 5 days per week.

RESPONSIBILITIES

• Serve as a point of contact for employees and managers, providing guidance and support on HR policies and procedures across multiple legal entities and jurisdictions.
• Manage the HR Inbox and Ask HR ticket system, including timely responses.
• Train users on Workday system.
• Collaborate with HR team members and our HR Technology Team to design, build, and optimize HR processes and workflows within the Workday system to enhance efficiency and effectiveness.
• Document requirements, ensuring clarity and completeness, and identify downstream impacts.
• Advise on potential solutions.
• Ensure that HRIS (Workday) system changes and enhancements meet quality standards before deployment.
• Problem-solve issues that arise during UAT.
• Maintain a backlog of requested systems enhancements.
• Lead and support HR projects and change initiatives, from conception to implementation.
• Ensure smooth transitions and provide guidance to employees affected by changes.
• Ensure HR data accuracy and completeness and maintain employee files and records in compliance with legal requirements and company policies.
• Identify improvement opportunities and conduct records audits.
• Support International HR team with reporting requests.
• Familiarity with full suite of Workday reports.
• Support build and design of new reports when required.
• Ability to analyse and summarize data for trend analysis.
• Liaising with payroll on country specific nuances and special payments.
• Owning data checks with payroll team.
• Assist with processing HR transactions and requests, including pre-employment checks, onboarding requirements, new hires, terminations, transfers, promotions, and changes to employee records.
• Manage HR letters related to lifecycle events.
• Organize travel for new starters training in America.
• Escalate issues to the appropriate HR Business Partner or corresponding HR Centre of Excellence.

QUALIFICATIONS

• Bachelor's Degree or equivalent experience
• CIPD qualification is a plus.
• Prior experience in HR Operations or HR Shared Services.
• Language skills desired, with conversational- to native-level proficiency in German, Spanish or French preferred.
• Strong understanding of HR processes and data. Proven track record of driving process improvements to achieve operational excellence.
• Strong knowledge of HR policies, procedures.
• Experience executing HR Operations across multiple legal entities and geographies, preferred.
• Capacity to maintain a high level of confidentiality when handling sensitive information.
• Demonstrable experience with enterprise HR information systems and the systems development life cycle; experience with Workday preferred.
• Excellent technical aptitude and organizational skills. Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
• Proven analytical and problem-solving skills.
• Excellent customer se