HR Operations Analyst

Finatal; England; On-site; GBP 63,837 - 83,763; Full time

Job summary

A leading gambling and entertainment business is seeking an HR Operations Analyst for a 6-month contract in London or Manchester. The role involves mapping HR processes, conducting gap analyses, and developing documentation for an AI solution. The ideal candidate has strong experience in HR operations, process mapping tools, and excellent communication skills. Join this exciting opportunity to contribute to a major HR transformation program.

Qualifications

• Strong experience as an Operations or Process Analyst within HR.
• Skilled in process mapping and documentation platforms.
• Excellent stakeholder management and communication skills.

Responsibilities

• Map HR processes and systems across the employee lifecycle.
• Conduct gap analysis to identify inefficiencies.
• Develop process documentation and knowledge assets.
• Collaborate with HR Operations teams globally.

Skills

Operations or Process Analyst experience

Process mapping tools (e.g. Lucidchart)

Stakeholder management skills

HR systems familiarity

Tools

Confluence

Notion

Job description

Overview

HR Operations Analyst (6- Month Contract)

6-month contract | London or Manchester | Up to £400 per day Outside IR35

ES1001

Finatal is working with a leading gambling and entertainment business that is undergoing a major HR transformation programme. As part of their journey, they are preparing to deploy an Agentic AI solution that will provide employees with self-service HR support within the next 12 months. To make this vision a reality, they are seeking a HR-focused Operations Analyst to join on an initial 6-month contract. The core output of this role is to design and build a knowledge base that will fuel the AI platform.

Responsibilities

• Map HR processes and systems across the employee lifecycle (onboarding, payroll, talent mobility, offboarding, etc.)


• Conduct gap analysis to identify inefficiencies and opportunities for optimization.


• Develop clear process documentation, playbooks, and knowledge assets to support the implementation of an AI solution.


• Collaborate with HR Operations teams and cross-functional stakeholders globally


• Monitor progress against project milestones and ensure alignment with governance and change management protocols


• Gather feedback from HR teams and users to inform continuous improvement


• Support training and change management initiatives to embed new ways of working.

Ideal Candidate / Qualifications

• Strong experience as an Operations or Process Analyst within HR, shared services, or people operations (Essential).


• Skilled in process mapping tools (e.g. Lucidchart) and documentation platforms (e.g. Confluence, Notion).


• Demonstrated ability to simplify and streamline processes for impact and efficiency.


• Experience working in complex, matrixed, highly regulated or professional services organisations


• Excellent stakeholder management and communication skills


• Familiarity with HR systems (Workday, SuccessFactors, or similar) beneficial but this is not a systems admin or technical BA role


• Experience supporting projects or transformations across the employee lifecycle is advantageous

Details

• Seniority level: Not Applicable


• Employment type: Contract


• Job function: Finance


• Industries: Venture Capital and Private Equity Principals

This is an exciting opportunity to be at the cutting edge of AI deployment!