- HR Operations & Process Improvement Specialist
- Type: Full-Time Temp Contract
We're partnering with a global organisation to recruit a Senior HR Associate to join a busy and collaborative HR Operations team.
This role would suit an experienced HR administrator, HR coordinator or HR operations professional who enjoys improving processes, solving problems and delivering a great employee experience. You'll play an important role in supporting key HR processes while helping to drive efficiency, accuracy and continuous improvement across the function.
This is a hands-on position where you'll be involved in day-to-day HR operations whilst also taking ownership of specific processes and finding ways to make them work better.
What You’ll Be Doing
- Managing and supporting a range of HR administration processes across the employee lifecycle.
- Acting as a subject matter expert for assigned HR processes and ensuring they are delivered accurately and efficiently.
- Identifying opportunities to improve processes, reduce manual effort and enhance the employee experience.
- Analysing HR data and resolving data quality issues.
- Supporting compliance with UK employment legislation and company policies.
- Working closely with employees, managers and HR colleagues to resolve queries and provide excellent customer service.
- Using technology and AI tools to streamline administrative processes and improve efficiency.
- Maintaining process documentation and ensuring effective knowledge sharing across the team.
- Supporting relationships with third-party HR service providers where required.
What We’re Looking For
- Previous experience in an HR Operations, HR Administration or Shared Services environment.
- Strong understanding of HR processes and employee lifecycle administration.
- Good knowledge of UK employment legislation, including family leave, absence management, right to work and data protection requirements.
- Experience using HR systems and working with employee data.
- Strong Excel and data analysis skills.
- A track record of identifying and implementing process improvements.
- Excellent attention to detail and a commitment to accuracy.
- Ability to manage multiple priorities and work independently.
- Comfortable handling confidential and sensitive information.
- A proactive, customer-focused approach with strong problem-solving skills.
Nice to Have
- Experience within a large international organisation.
- Workday and HR case management system experience.
- Exposure to pensions, benefits or global mobility administration.
- Lean, Six Sigma or other continuous improvement training.
- CIPD qualification or working towards it.
- Interest in AI and technology-enabled process improvement.
Why Apply?
- Join a highly respected global organisation.
- Hybrid working with flexibility built into the role.
- Opportunity to build expertise across a broad range of HR operations activities.
- Exposure to process improvement, HR technology and AI-driven initiatives.
- Supportive team environment with opportunities for professional development and growth.