HR Operations Advisor

Sumitomo Shoji Chemicals Co.; City Of London; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave

Flexi time

Life assurance

Pension scheme

Dental Insurance

Health check

Onsite gym

Assistance programme

Training & development

Job summary

Sumitomo Corporation Europe Limited (SCEU) is seeking an HR Operations Advisor to strengthen our HR operations and improve service quality. This role supports lifecycle delivery, data accuracy, and provides first-line guidance within a collaborative HR team.

Working with managers and specialist teams, you will drive continuous improvement using Excel and HR systems, ensuring compliant processes and timely reporting across regional HR services.

Qualifications

• Hands-on HR Generalist or HR Operations experience.

Responsibilities

• Employee Lifecycle Administration: onboarding, leavers, leave and changes.
• HR Query Management: resolve routine queries and advise on policies.
• HR Systems & Data: process transactions and maintain records.
• Reporting & Compliance: support regulatory returns and documentation.
• Payroll and Reward Support: assist with payroll inputs and year-end activity.
• Global Mobility Support: manage visa and travel records.
• Service Delivery: provide reliable HR support per procedures.
• Continuous Improvement: identify processes and implement changes.
• Keep up-to-date with HR practices and regulatory changes.

Skills

HR Generalist

Lifecycle administration

Payroll coordination

HR data management

HR systems

Query & case management

Process improvement

Excel / data analysis

Stakeholder communication

Education

HR/Business degree

Tools

SuccessFactors

ServiceNow

Job description

HR Operations Advisor

An excellent opportunity to join our team at Sumitomo Corporation where strong HR operations, service quality and continuous improvement matter. This opportunity suits an HR professional with generalist or operations experience, systems skills and sound knowledge of employment regulations.

HR Operational Excellence Advisor

If you’ve also worked in the following roles, we’d also like to hear from you: HR Advisor, HR Generalist, People Operations Advisor, HR Operations Coordinator, HR Officer, People Officer, HR Coordinator, HR Shared Services Advisor, HR Administrator

SALARY: Competitive + Benefits

LOCATION: Hybrid. Working 3 Days from the Office in London (EC4V) and 2 Days from Home

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 35 Hours per Week, Monday to Friday

JOB OVERVIEW

This is an opportunity to strengthen a growing HR operations service while improving the employee and stakeholder experience. The HR Operations Advisor supports consistent lifecycle delivery, accurate data and responsive first-line guidance across a collaborative HR team.

Working with managers and specialist teams, the HR Operations Advisor helps maintain controls, service standards and reliable processes while contributing to reporting, governance and risk management.

The HR Operations Advisor also brings a continuous-improvement mindset, using Excel, HR systems and structured problem-solving to identify efficiencies and support practical improvements across regional HR services.

ABOUT US

Sumitomo Corporation Europe Limited (SCEU), as part of Sumitomo Corporation, is one of the world’s largest integrated trading groups. Our purpose is simple yet powerful: enriching lives and the world. We put customers at the heart of everything we do while embracing our responsibility to society. Inclusion is key – everyone is welcome, and everyone is treated fairly and with respect.

With a global presence and expertise in a wide variety of industries, we offer candidates a continued career growth in a forward-thinking and innovative environment. We are driving significant sustainable energy projects in the UK, leading the way on climate change and energy. Join us and be part of something that truly matters.

We look forward to you joining SCEU, where you will build lasting relationships, develop your skillset and contribute to our 400-year history of success.

WHY JOIN US?

• Stunning views of the River Thames from our newly refurbished London office space with excellent facilities and a welcoming atmosphere
• Contribute to work that supports sustainability, innovation and global responsibility

DUTIES

Your duties as the HR Operations Advisor include:

• Employee Lifecycle Administration: Manage joiners, movers, leavers, onboarding, offboarding and employee leave processes
• HR Query Management: Resolve routine employee and manager queries, advise on standard policies and elevate complex cases
• HR Systems and Data: Process HR transactions, maintain accurate employee records and support data integrity
• Reporting and Compliance: Support HR reporting, regulatory returns, process documentation and compliance requirements
• Payroll and Reward Support: Assist with payroll inputs, year-end activity, promotions and employee overpayments
• Global Mobility Support: Maintain visa and immigration records and assist with travel administration
• Service Delivery: Work with HR stakeholders to provide reliable support in line with agreed procedures and service levels
• Continuous Improvement: Identify process improvements, efficiencies and operational risks and support their implementation
• Professional Knowledge: Keep up to date with relevant HR practices and regulatory changes

CANDIDATE REQUIREMENTS

ESSENTIAL

• Proven hands-on experience in an HR Generalist or HR Operations role
• Experience across employee lifecycle administration, payroll coordination and inputs, employee data management, HR systems, and HR query and case management
• Demonstrated ability to identify and improve processes through operational experience
• Strong analytical, attention-to-detail, interpersonal communication and problem-solving skills
• Experience using HR systems such as SuccessFactors or similar and ticketing systems such as ServiceNow
• Good understanding of GDPR, HR data handling requirements, HR policies, processes and employment regulations
• Strong Excel and data analysis capabilities
• Ability to communicate effectively and build collaborative relationships with employees, managers, HR stakeholders and external individuals
• Customer-focused, proactive and able to manage multiple priorities within established requirements
• Able to adapt to a changing environment and handle sensitive data with integrity and strong risk awareness

DESIRABLE

• Degree in Business Administration, Human Resources or a relevant field, with equivalent work experience equally acceptable

BENEFITS

• Hybrid working – 3 days working in the office in London per week with 2 days working from home
• 25 days annual leave plus Bank Holidays
• Flexi time scheme, with line manager approval
• Working Away - Up to 20 calendar days to work from any location either in the country you work in or overseas
• Life assurance, pension scheme, bonus scheme
• Dental Insurance
• Free annual health check
• Free onsite gym with pool and classes
• 24/7 Employee Assistance Programme
• Training and development tailored to your goals

NO AGENCIES PLEASE

JOB REF: AWDO-P15334