HR Operations Advisor

Career Legal; Birmingham; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid and flexible working

Comprehensive health and wellbeing

Pension and insurance benefits

Structured training and professional开发

Exposure to international projects

Collaborative and inclusive culture

Community and charitable initiatives

Clear career progression

Job summary

Career Legal in Birmingham is recruiting a HR Operations Advisor to join the HR Operations Hub. This hybrid role supports the full employee lifecycle and delivers high-quality HR advice to employees and line managers across the business.

You will work with HR Business Partners and the wider HR team on employee relations, process improvements and delivering a first-class HR service in a fast-paced, professional services environment. Previous HR advisory or generalist experience is required.

Qualifications

• Previous experience in a HR Advisory, HR Operations or HR Generalist position.
• Strong experience providing practical HR advice to managers and employees.
• Exposure to employee relations casework and HR policies.
• Excellent attention to detail and ability to manage multiple priorities.
• Experience using HR systems alongside Microsoft Office applications.

Responsibilities

• Acting as a first point of contact for HR-related queries, providing advice on policies, procedures and employee lifecycle processes.
• Advising and coaching managers on employee relations matters including probation, performance management, absence management, flexible working requests and fixed-term contracts.
• Supporting disciplinary, grievance and other employee relations processes.
• Assisting HR Business Partners and specialist HR teams with projects and continuous improvement initiatives.
• Managing employee leaver processes from start to finish.
• Supporting immigration and right-to-work compliance activities, liaising with external advisors where required.
• Coordinating HR-related Data Subject Access Requests (DSARs), ensuring deadlines and compliance requirements are met.
• Managing HR lifecycle activity for internal HR team members, including onboarding, offboarding and family leave processes.
• Conducting quality checks to ensure all HR communications and documentation are accurate and compliant.

Skills

HR knowledge

Stakeholder management

Communication skills

Organisational skills

Attention to detail

HR systems

MS Office

Tools

HRIS / HRMS

Microsoft Office

Job description

My client, a leading Real Estate law firm, with offices across the UK and globally, are now looking to hire a HR Operations Advisor into their HR Operations Hub, based in Birmingham.

This is an exciting opportunity to join a highly regarded and progressive professional services organisation, where the HR function plays a vital role in delivering an exceptional employee experience. Working as part of a collaborative and supportive HR Operations team, you will provide high-quality HR advice and support across the full employee lifecycle, helping to ensure a seamless and customer-focused service to employees and managers alike.

This hybrid role offers the opportunity to work within a fast-paced environment that values continuous improvement, innovation and professional development.

As a HR Operations Advisor, you will act as a key point of contact for HR-related queries, providing guidance and support to both employees and line managers across a broad range of people matters.

Working closely with HR Business Partners and the wider HR team, you will support employee relations activity, drive process improvements and contribute to delivering a first-class HR service.

Key responsibilities will include:

• Acting as a first point of contact for HR-related queries, providing advice on policies, procedures and employee lifecycle processes.
• Advising and coaching managers on a variety of employee relations matters including probation, performance management, absence management, flexible working requests and fixed-term contracts.
• Supporting disciplinary, grievance and other employee relations processes.
• Assisting HR Business Partners and specialist HR teams with projects and continuous improvement initiatives.
• Managing employee leaver processes from start to finish.
• Supporting immigration and right-to-work compliance activities, liaising with external advisors where required.
• Coordinating HR-related Data Subject Access Requests (DSARs), ensuring deadlines and compliance requirements are met.
• Managing HR lifecycle activity for internal HR team members, including onboarding, offboarding and family leave processes.
• Conducting quality checks to ensure all HR communications and documentation are accurate and compliant.

To be successful in this role, you will have:

• Previous experience in a HR Advisory, HR Operations or HR Generalist position.
• Strong experience providing practical HR advice and guidance to managers and employees.
• Exposure to employee relations casework and HR policies.
• Excellent attention to detail and a commitment to delivering accurate, high-quality work.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Excellent stakeholder management and relationship-building skills.
• A proactive and solutions-focused approach.
• Strong written and verbal communication skills.
• Experience using HR systems alongside Microsoft Office applications, particularly Word and Excel.
• A genuine interest in improving processes and enhancing service delivery.

Why apply?

In return, you will join a leading international law firm that is committed to employee development, wellbeing and career progression.

Benefits include:

• Hybrid and flexible working arrangements.
• Comprehensive health and wellbeing support.
• Competitive pension and insurance benefits.
• Structured training and professional development programmes.
• Exposure to international and cross-functional projects.
• A collaborative and inclusive working culture.
• Opportunities to contribute to community and charitable initiatives.
• Clear career progression within a highly respected HR function.

This is an excellent opportunity for an experienced HR professional looking to further develop their career within a leading professional services environment. If you're passionate about delivering exceptional HR support and enjoy working in a collaborative, fast-paced setting, we'd love to hear from you.