HR Officer - Local Authority

Spinwell Global Limited; Exeter; On-site; GBP 30,000 - 34,000; Full time

Job summary

Spinwell Global Limited is seeking two HR Officers to join a public-sector team in Exeter. The role involves managing grievance cases, conducting investigations, and advising managers on disputes both informally and formally.

Travel across the area is required, with the position supporting delivery in a dynamic HR function. The successful candidates will handle case management, maintain accurate records, and produce HR management information.

Qualifications

• Experience in a similar HR role or able to demonstrate effective case management and employee relations support.
• Excellent communication skills with resilience, empathy and assertiveness; solid knowledge of employment law and HR best practice.
• Strong problem-solving abilities with report writing, investigation and data analysis/presentation skills.

Responsibilities

• Coordinate and manage grievance cases from initial concern to resolution.
• Undertake thorough, impartial investigations and prepare investigation reports.
• Provide HR advice to managers on workplace disputes and formal grievance processes.

Skills

Case management

Employee relations

HR policy

Job description

Role: HR Officer x 2 REF 378182
Contract Length: Until 22/11/27
Location: Exeter - travel to meetings across the area
IR35: Inside
Pay Rate to Intermediary: £23.64 per hour
Security Clearance: BPSS

Spinwell is recruiting for a HR Officer for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE HR OFFICER

• Manage and coordinate grievance cases from initial concern through to resolution.
• Support and undertake thorough, impartial, and timely investigations into employee relations matters, including the preparation of investigation reports.
• Provide professional HR advice and guidance to managers on informal and formal workplace disputes, disagreements and conflicts.
• Support managers (and appointed investigating officers) in conducting formal grievance meetings and appeals.
• Liaise with employees, Trade Unions, staff associations, and stakeholders as required.
• Ensure and maintain accurate records and produce management information relating to grievance cases.

SKILLS/EXPERIENCES OF THE HR OFFICER

• You will have previous experience in a similar role or be able to demonstrate effective case management / employee relations support.
• You will have highly effective communications skills and the ability to display resilience, empathy and assertiveness when required. You will have a sound and practical understanding of employment legislation and HR best practice.
• You will be an effective problem solver, with skills in report writing, investigation and data analysis and presentation.

We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.