HR Officer – AR

Carrington Blake Recruitment; Exeter; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

Devon & Cornwall Police is recruiting two full-time HR Officers (Delivery) to manage and coordinate grievances across the Force. The role involves supporting managers and employees, conducting investigations, and considering appeals, with a hybrid working arrangement and travel across the Force area.

Successful applicants will advise on disputes, maintain records, and work with HR teams to ensure fair, compliant outcomes aligned with employment legislation and organisational policies.

Qualifications

• Previous experience in a similar role or ability to demonstrate effective case management / employee relations support.
• Highly effective communications skills with resilience, empathy and assertiveness as needed.
• Solid understanding of employment legislation and HR best practice.
• Strong report writing, investigation and data analysis capabilities.

Responsibilities

• Manage and coordinate grievance cases from initial concern through to resolution.
• Provide impartial investigations into employee relations matters and prepare investigation reports.
• Offer professional HR advice to managers on workplace disputes, informal and formal.
• Support grievance meetings and appeals by managers and investigating officers.
• Liaise with employees, Trade Unions and stakeholders as required.
• Maintain accurate records and produce management information on grievance cases.

Job description

Human Resources Officer (Delivery)
HR Organisational Support

Devon & Cornwall Police

Full-time, temporary (12 months)

About the role:

We are currently seeking two full time experienced and motivated HR Officers to join our HR Delivery team with a focus on managing and coordinating grievances across Devon and Cornwall Police.

This is an exciting opportunity for two HR professionals who are passionate about supporting managers and employees, promoting positive workplace relationships, and ensuring people matters are managed fairly, consistently, and in line with employment legislation and organisational policies.

You will be pivotal in supporting complex employee relations matters specialising in supporting and overseeing grievance investigations and the resolution of workplace concerns to a reasonable and proportionate outcome.

As an HR Officer, you will play a key role in actively supporting and advising managers throughout grievance investigations and undertake investigations yourself, as well as considering grievance appeals.

You will liaise and oversee any support required from Assistant HR Officers and the HR Administration Team and will require effective working relationships with the HR Corporate Support Team.

The role can be based within either Exeter or Crownhill Police Station, Plymouth. However, you will be required to travel across the Force area to carry out your duties and support managers and staff. As a 'hybrid worker' there will be an element of flexibility to work from home in and around business need.

Key Responsibilities:

Manage and coordinate grievance cases from initial concern through to resolution.

Support and undertake thorough, impartial, and timely investigations into employee relations matters, including the preparation of investigation reports.

Provide professional HR advice and guidance to managers on informal and formal workplace disputes, disagreements and conflicts.

Support managers (and appointed investigating officers) in conducting formal grievance meetings and appeals.

Liaise with employees, Trade Unions, staff associations, and stakeholders as required.

Ensure and maintain accurate records and produce management information relating to grievance cases.

About the team:

The team within Delivery are responsible for providing effective people management support across Devon and Cornwall in relation to complex people management issues. HR Corporate Support are responsible for providing technical employment support and advice to peers within the HR Organisational Support, the wider People Portfolio and the internal customers of the Force, as well as overseeing escalations from the HR Administration team.

We support personal development and can offer opportunities to develop you and your skills through various training, team support; all within a supportive environment of shared learning. In addition, the team and department, value diversity, health and wellbeing, and have access to a wealth of support and information to help you make the most of your career and personal / professional life with the Force.

This is an exciting role, with great potential for you to make a difference and act as a professional advisor, coach and lead on specific HR activity for over 5,000 officers, staff and volunteers.

About you:

You will have previous experience in a similar role or be able to demonstrate effective case management / employee relations support.

You will have highly effective communications skills and the ability to display resilience, empathy and assertiveness when required. You will have a sound and practical understanding of employment legislation and HR best practice.

You will be an effective problem solver, with skills in report writing, investigation and data analysis and presentation.

What will you get if you join us:

We support personal development and can offer opportunities to develop you and your skills, within a supportive environment of shared learning. In addition, the team and department, value diversity, health and wellbeing, and have access to a wealth of support and information to help you make the most of your career and personal / professional life with the Force, including access to apprenticeship schemes and CIPD courses.