HR Officer

Dorking Healthcare Ltd.; Merstham; Hybrid; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Competitive salaries and career

Flexible working

EAP

NHS Pension

27 days annual leave + bank holidays

Job summary

Dorking Healthcare is seeking an organised HR Officer to join a collaborative team based at our Redhill head office. You will cover recruitment, onboarding, employee relations, and policy development while supporting strategic HR initiatives and wellbeing programs.

Working a minimum of three days in the office with hybrid options, you will advise managers, maintain HR records, and ensure compliance with UK employment law and NHS frameworks.

Qualifications

• Experience in HR across recruitment, ER, and policy.
• Knowledge of UK employment law and NHS HR frameworks.
• Existing right to work in the UK; sponsorship not available.

Responsibilities

• Lead recruitment processes and manage onboarding for new hires.
• Provide advice on employee relations and policy guidance.
• Support workforce planning and employee engagement initiatives.
• Ensure compliance with UK employment law and NHS HR standards.
• Maintain HR records and support wellbeing initiatives.
• Collaborate with senior management across the federation.

Skills

Recruitment

Employee relations

Policy development

Strategic initiatives

Onboarding

Employee engagement

Wellbeing support

Education

GCSE English and Maths

Tools

PeopleHR

NHS Jobs

Job description

This is an exciting opportunity for an HR professional to be part of a collaborative and supportive team, working across the full spectrum of HR functions, including recruitment, employee relations, policy development, and strategic initiatives.

At Dorking Healthcare, we value inclusivity, and professional growth. You'll have the chance to make a real impact by driving employee engagement and contributing to a high-performance culture.

If you're an organised, solutions-focused HR professional with a passion for making a difference, we'd love to hear from you. Be part of an organisation that prioritises its people as much as its patients!

This role is based at DHC's Head Office in Redhill. A minimum of three days per week in the office is expected, with the opportunity for hybrid working if desired.

Please note: This role is not eligible for visa sponsorship, and the successful candidate must have existing right to work in the UK.

Shortlisted candidates will be expected to attend an in-person interview at DHC Head Office at Holmhurst Medical Centre, Redhill. If you require a reasonable adjustment under the Equality Act to participate in the interview process, please let us know when invited so that we can discuss your requirements.

Main duties of the job

As an HR Officer, you'll take ownership of a diverse range of responsibilities, providing essential support across the employee lifecycle. You'll lead on recruitment processes, ensuring a seamless experience for candidates and managers, and play a key role in onboarding, helping new employees settle into their roles effectively.

Supported by the HR Manager, you'll act as a trusted advisor on employee relations matters, offering guidance on policies, performance management, and conflict resolution. Beyond day-to-day operations, you'll contribute to strategic projects, including workforce planning, employee engagement, and wellbeing initiatives, while ensuring compliance with UK employment law and NHS HR frameworks.

This role offers variety and impact, combining operational HR tasks with opportunities to drive positive change within a collaborative healthcare organisation. If you're passionate about supporting people, solving problems, and contributing to a thriving workplace culture, this is the role for you!

This role will be based at the DHC Head Office at Holmhurst Medical Centre in Redhill, but may require travel to other DHC locations as needed. Candidates should consider how they will travel reliably to work or between sites during the working day, including whether they will need access to a car or other suitable transport.

Appointment is subject to a satisfactory Standard DBS check. Any information disclosed will be considered fairly and on the role requirements.

About us

DHC is a GP Federation, dedicated to supporting general practice in Surrey by providing high-quality healthcare. By working together, we develop health services that help our patients stay well, are efficient and meet the needs of our local stakeholders. We place people at the centre of everything we do. We provide a wide range of quality healthcare services including elective care, Talking Therapies, community healthcare which we integrate and co-ordinate with primary care.

We are registered with the CQC (Care Quality Commission) and are an accredited AQP (Any Qualified Provider). We value our team and provide strong leadership with great professional development, in a fun and friendly environment.

DHC is working at the centre of the local health system to evolve and deliver integrated care and that requires strong partnerships with many organisations. In all of our services, we aim to put the patient at the centre of their care, make sure our services are easy to access by local patients and reduce waiting times for patients. We are well placed to influence the wider system in making good choices for our population.

• Competitive salaries and career development
• A great place to work
• Potential for flexible working and buying or selling leave
• EAP
• NHS Pension scheme and a minimum of 27 days annual leave (plus Bank holidays)

DHC actively encourage and promote diversity, ensure all voices are heard and included and are committed to equal opportunities for all.

Job responsibilities

The HR Officer plays a pivotal role in delivering comprehensive HR support across the employee lifecycle. This includes recruitment, employee relations, compliance, policy development, and HR projects. The role requires proactive engagement with managers, employees, and stakeholders to ensure best practices are upheld and organisational objectives are met.

Collaborating across the federation, the HR Officer will support the development of a high-performance culture by providing guidance and solutions on HR matters. They will also contribute to strategic initiatives, such as workforce planning and employee engagement, while maintaining the confidentiality and integrity of HR data. Independent thinking, critical analysis, and the ability to manage and prioritise tasks effectively are essential for success in this role.

Recruitment and Onboarding

• Coordinate the recruitment process, encompassing the creation of job adverts, application management, interview scheduling, and completion of pre-employment checks.
• Support the recruitment and onboarding process by ensuring smooth transitions for new employees, including completion of all necessary documentation and inductions.

Employee Relations

• Provide advice and guidance to managers and employees on matters such as disciplinary processes, performance management, grievances, and conflict resolution.
• Ensure accurate maintenance of all HR records, including casework, personnel files, and compliance data, in alignment with organisational policies and employment law.

Policy Development and Compliance

• Assist with reviewing, developing, and implementing HR policies and procedures to align with legislative changes and best practices.
• Ensure compliance with UK employment law and internal governance standards.

Training and Development

• Identify organisational training needs and support the creation and delivery of targeted training programmes.
• Deliver sessions on HR-related topics such as diversity and inclusion, employee wellbeing, and performance management.

HR Administration

• Process HR-related documentation, such as contracts, probation reviews, and leaver documentation.
• Prepare HR reports focused on operational insights and support payroll processes by ensuring accurate data collection, avoiding duplication with strategic reporting responsibilities.
• Support the development and implementation of wellbeing initiatives to promote a positive workplace culture.
• Act as a point of contact for employees seeking wellbeing advice or support.

Stakeholder Interaction

• Collaborate with senior management and attend relevant meetings to provide updates and insights on HR priorities.
• Build and maintain relationships across the federation to ensure effective HR service delivery.

PCN Support

• Provide HR support to workforces shared with Primary Care Networks (PCNs) and assist in the development of processes for member practices.

Strategic Contribution

• Assist with workforce planning, HR reporting, and the development of the HR business plan.
• Lead initiatives to enhance employee engagement and promote an inclusive workplace culture.
• Use data analysis to inform decision-making and improve HR processes.

General Duties

• Maintain a strong understanding of NHS HR compliance frameworks and provide advice on terms and conditions of employment.
• Ensure personal development by attending relevant training and keeping mandatory training up to date.
• Undertake any other reasonable duties as directed by the HR Manager.

Experience

• Previous experience in a similar role in a HR department
• Previous experience in providing advice to managers on HR procedures, policy delvelopment etc.
• Up-to-date knowledge of UK employment law and HR best practice
• Previous HR experience within the NHS or healthcare environment

General

• Existing right to work in the UK as the role is not eligible for sponsorship
• Commitment to continuous development
• Ability to multitask or prioritise
• Excellent IT Skills and knowledge of HR systems
• Experience using PeopleHR as an administrator
• Experience using NHS Jobs
• Governance in the NHS/HR context, knowledge of NHS recruitment and pre-employment check standards

Qualifications

• Good standard of general education (English and Maths at GCSE or equivalent level).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£29,000 to £33,000 a yearDepending on experience