HR Officer

Colas Rail; London; On-site; GBP 24,000 - 32,000; Full time

Job summary

Colas Rail is seeking an HR Assistant for a fixed term role of 12-14 months in London. The position involves comprehensive HR administration, recruitment, and employee relations support, requiring excellent customer service skills and a strong attention to detail.

Qualifications

• Excellent communication skills, both written and verbal.
• Highly proficient user of Microsoft Office, especially Word and Excel.
• Experience of using HR systems.

Responsibilities

• Ensure effective delivery of all internal HR administration processes.
• Assist the recruitment team and arrange interviews.
• Provide HR advice and guidance regarding employee relations.

Skills

Communication

Team player

Customer focused

Organizational skills

Attention to detail

Prioritization

Proficient in Microsoft Office

HR practices knowledge

Education

Relevant HR qualification or demonstrable experience

Tools

HR systems

Job description

About the Role

This role is a fixed term role for 12-14 months.

The jobholder will have demonstrable experience as a HR Assistant or Coordinator and used to operating in a fast-paced environment. Strong customer service and Microsoft word/excel skills with attention to detail and ability to learn quickly is also required, with a willingness to travel on occasion to sites across the UK where needed.

Responsibilities

HR Administration:

• Ensure effective delivery of all internal HR administration processes including contract preparation, contractual changes, processing BPSS checks, new starters, probation periods, transfers, MFA triggers, terminations, inductions, and HR data management.
• Provide first-line assistance with HR queries from employees via dedicated phone line and inbox including advising on employee benefits and pay queries. Ensuring matters are dealt with to a high standard and in a timely manner.
• Prepare and analyse HR data as required including monthly board reporting, absence management and salary survey completion.
• Produce and issue contracts of employment and offer letters, ensure that eligibility documentation is provided, and copies retained.
• Administer and update the HR systems maintain employee records.
• Support the company's attendance management procedure via proactive management of sickness, i.e.: chasing of certificates; identifying trends, ensuring that relevant return to work interview paperwork is retained, monitoring long term sickness, referrals to Occupational Health etc.
• Assist with development and maintenance of HR policies and procedures including maintenance of HR intranet.
• Involvement in HR projects as required including TUPE processes, employee engagement, policy & procedure review and organisational design/ changes.
• Provide administration support for wider HR team as requested.
• Manage the probation review process.
• Process leavers and ensure the HR system is updated, and relevant documentation is sent to the employee.

Recruitment:

• Assisting the recruitment team and arranging of interviews both face to face and via teams.
• Process the relevant recruitment administration for new starters such as Colas Rail Contract Offer Forms.
• Ensure communication regarding the recruitment process is managed timely and effectively.
• Help with advertising approved vacancies on Colas Rail website.
• Advertise, track and update candidate status as appropriate on HRIS.
• Undertake pre-screening questionaries with candidates if required.
• As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements.
• Any other reasonable duties as required from time to time.

Employee Relations:

• Provide HR advice and guidance to the business regarding all HR queries, including support on sickness absence, disciplinary, grievance, maternity and paternity, recruitment, flexible working and payroll administration.
• To support the Head of HR/ HR Manager with all aspects of employee relations e.g. disciplinary, grievance, sickness absence including occupational health referrals, performance, managing attendance, flexible working requests.
• To provide administrative support to line managers in HR processes, including note taking at formal investigations or meetings.

HR Systems:

• Providing a centre of HRIS expertise and support network to the company’s staff around the UK.
• Create and provide reports to the wider HR team on our HRIS such as headcount reports and other ad hoc reports as requested.
• Facilitating training sessions for colleagues of various levels across the business in order to promote optimal use of the system.
• Research and resolve any system access issues or errors in process, escalating to the global systems team as necessary.
• Assist with HRIS projects/initiatives as needed.
• As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements.
• Any other reasonable duties as required from time to time.

Qualifications:

• Relevant HR qualification or demonstrable experience
• Excellent communication skills, both written and verbal
• Ability to prioritise work, and achieve deadlines
• Excellent attention to detail and organisational skills
• Team player with an ability to work on own initiative
• Customer focused
• Highly proficient user of Microsoft Office, especially Word and Excel
• Experience of using HR systems
• Basic understanding of HR practices and employment/recruitment legislation
• Experience of working as part of a team in a client-focused environment to meet challenging deadlines in a volume orientated resourcing/recruiting environment

Equal Opportunity Statement

Colas Rail is committed to diversity and inclusivity in the workplace.