HR Officer

Blackpool Transport; Lancashire; On-site; GBP 28,000 - 30,000; Full time

Job summary

Blackpool Transport Services Limited is seeking an organised HR Officer to join our Human Resources team from January 2027. You will support absence management, recruitment and onboarding, and pre-employment checks, delivering a responsive HR service across the business.

The role requires strong communication, discretion and the ability to handle confidential matters. You will work with HR Business Partners and managers to maintain accurate records and drive employee relations, policy updates

Qualifications

• CIPD Level 3 qualification (or working towards), Level 5 desirable.
• Previous administrative experience in HR, recruitment, payroll or a similar environment.
• Knowledge of safer recruitment, Right to Work checks and DBS processes.
• Strong communication, organisation and IT skills, including Microsoft Office.
• The ability to manage competing priorities and work accurately under pressure.
• Experience using HR systems and taking formal meeting notes (desirable).

Responsibilities

• HR Administration: Provide day-to-day HR administrative support, maintaining accurate employee records, processing starters, leavers and employee changes, and preparing HR documentation.
• Recruitment & Onboarding: Support recruitment activities, coordinate interviews, manage pre-employment checks (including Right to Work, DBS and DVLA where required), process references and deliver a smooth onboarding experience.
• Employee Relations: Attend HR meetings to take accurate and confidential notes, prepare supporting documentation and provide administrative support for investigations, disciplinaries, grievances and welfare matters.
• Employee Support: Act as a first point of contact for routine HR queries, providing professional support to employees and managers and escalating matters where appropriate.
• HR Projects & Communication: Support HR projects, employee engagement initiatives, internal communications, policy updates and wider business activities.
• Compliance & Confidentiality: Ensure HR processes meet company policies, employment procedures and data protection requirements, handling sensitive information with discretion and professionalism.
• Equality, Diversity & Inclusion: Support fair and inclusive recruitment practices and contribute to initiatives that promote workforce diversity and inclusion.
• General Support: Work collaboratively across the business, assisting with wider HR duties and seasonal events as required.

Skills

CIPD Level 3

HR admin experience

Right to Work checks

Safer recruitment

Communication skills

Prioritisation

HR systems

Meeting notes

Education

CIPD Level 3

CIPD Level 5

Tools

Microsoft Office

Job description

HR Officer

Application Deadline: 12 November 2026

Department: Human Resources

Employment Type: Full Time

Location: Rigby Road Depot

Reporting To: HR Manager

Compensation: £28,000 - £30,000 / year

Description

Location: Blackpool
Salary: £28,000 - £30,000 dependent on experience and qualifications
Contract: Full-Time, Permanent
Join Our Team
Blackpool Transport is looking for an organised, proactive and people-focused HR Officer to join our busy Human Resources team from January 2027.

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, thrives on variety and is passionate about supporting people across all areas of the business.

You’ll play a key role in supporting absence management and Occupational Health referrals, coordinating recruitment and onboarding, and ensuring all pre-employment checks are completed. You'll also help manage regulatory requirements relating to Bus and Tram DVLA documentation and provide valuable support to our HR Business Partners with employee relations casework.

Building positive relationships with managers and employees, you'll deliver a professional, responsive and customer-focused HR service, bringing excellent organisational skills, attention to detail and the ability to handle sensitive matters with discretion and confidentiality.

Key Responsibilities

What you'll be doing

• HR Administration: Provide day-to-day HR administrative support, maintaining accurate employee records, processing starters, leavers and employee changes, and preparing HR documentation.
• Recruitment & Onboarding: Support recruitment activities, coordinate interviews, manage pre-employment checks (including Right to Work, DBS and DVLA where required), process references and deliver a smooth onboarding experience.
• Employee Relations: Attend HR meetings to take accurate and confidential notes, prepare supporting documentation and provide administrative support for investigations, disciplinaries, grievances and welfare matters.
• Employee Support: Act as a first point of contact for routine HR queries, providing professional support to employees and managers and escalating matters where appropriate.
• HR Projects & Communication: Support HR projects, employee engagement initiatives, internal communications, policy updates and wider business activities.
• Compliance & Confidentiality: Ensure HR processes meet company policies, employment procedures and data protection requirements, handling sensitive information with discretion and professionalism.
• Equality, Diversity & Inclusion: Support fair and inclusive recruitment practices and contribute to initiatives that promote workforce diversity and inclusion.
• General Support: Work collaboratively across the business, assisting with wider HR duties and seasonal events as required.

Skills, Knowledge and Expertise

What we're looking for

You’ll ideally have:

• CIPD Level 3 qualification (or working towards), with Level 5 desirable.
• Previous administrative experience in HR, recruitment, payroll or a similar environment.
• Knowledge of safer recruitment, Right to Work checks and DBS processes.
• Strong communication, organisation and IT skills, including Microsoft Office.
• The ability to manage competing priorities and work accurately under pressure.
• Experience using HR systems and taking formal meeting notes (desirable).

Most importantly, you'll be:

• Professional, trustworthy and discreet.
• Approachable, helpful and people-focused.
• Organised, accurate and attentive to detail.
• Calm and objective when handling sensitive matters.
• Positive, flexible and willing to support the wider team.