HR Officer

Visitbritain; Birmingham; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

Join VisitBritain as an HR Officer and be integral to our people management strategy. This role offers the chance to work flexibly while overseeing the employee lifecycle and enhancing HR practices. With a supportive environment and commitment to learning, you'll thrive in our dynamic organization focused on fostering a thriving tourism industry.

Benefits

Flexible Working

25 days annual leave

Generous Pension

Enhanced Parental Leave

Commitment to Learning

Bicycle Scheme loans

Eye Care Voucher

Staff discounts

Qualifications

• Experience in HR practices and employee lifecycle.
• Strong communication and partnership skills.
• Knowledge of current employment legislation.

Responsibilities

• Overseeing the entire employee lifecycle, from documentation to payroll updates.
• Supporting HR Business Partners in recruitment and workforce planning.
• Providing guidance on employee relations and policy development.

Skills

Employee Relations

People Management

Data Integrity

HR Policies

Education

HR Certification

Job description

Location Birmingham Application Deadline Thursday, June 26, 2025 Salary Range Up to £36,000 per annum, depending on the experience Vacancy Type Fixed Term/Full Time Job Summary

Organisational Context

The British Tourist Authority (BTA) is the national tourism agency, and a non-departmental public body funded by the Department for Culture, Media & Sport (DCMS) and trades under the name of VisitBritain/VisitEngland (VB/VE).

We are a global organisation with a diverse culture and over 280 employees based across 16 different countries.

Our purpose is to drive a thriving tourism industry, creating economic prosperity across Britain.

VisitBritain, as the official tourist board for England, Scotland, and Wales, is responsible for marketing Great Britain worldwide to prospective travellers.

VisitEngland (VE) plays a unique role in developing English tourism through supporting business growth and informing industry with statutory research and insights, and engagement activities through events and communications.

VB/VE also plays a unique role in building England’s tourism product, raising Britain’s profile worldwide, increasing the volume and value of tourism exports and developing Britain’s visitor economy.

Serving as the national tourism board, VisitBritain is responsible for targeting international visitors to boost overseas visits and spend in the UK.

Our organisational values have been collaboratively crafted with colleagues across various divisions and geographical locations. They give us a fresh sense of direction and inspire us to drive transformative change within our organisation.

As one global team, we work together with Passion, in Partnership and at Pace:

• with Passion - fuelled by our enthusiasm and positivity to deliver excellent results.
• in Partnership – empowered to work with partners towards a greater aim beyond our own.
• at Pace – delivering innovation through agility, boldness, and bravery to take calculated risk.

Our People and Talent team support all of our departments globally offering support and advice through a structure operating model that enables great service to all.

Location and Ways of Working

We follow the principle of “Locate for your Day”, which means that we expect people to use their own judgment to decide the best place to work to meet the needs of the business.

The majority of our roles can be performed predominantly remotely, however we are not a fully remote organisation as we recognise the importance of face-to-face connection, so you will be expected to spend some time in the office.

We operate from our Global Hub at Victoria Square House in Birmingham and maintain a small presence in Central London.

Our Global Hub is located in Birmingham, which is our primary location, however, many of our employees are located across the UK, so we try to be mindful of our sustainability commitments when coming together to collaborate. Therefore, working in another location may be required on occasion. You will be expected to commute to your usual place (Birmingham) of work at your own cost and any requests for you to travel further will be compensated.

Main purpose of the role

The HR Officer serves as the primary point of contact for generalist HR advice, supporting both managers and employees across all aspects of people management. This role is responsible for overseeing the entire employee lifecycle, ensuring that all contractual changes are processed efficiently—from accurate documentation and payroll updates to maintaining our HR systems.

Working closely with the HR Business Partners, the HR Officer will play a key role in workforce planning, ensuring that recruitment requisitions are thoughtfully considered and aligned with organisational strategy and approved through appropriate governance channels.

A core part of the role involves supporting the resolution of employee relations matters, providing guidance that reflects best practice, internal policy, and current employment legislation. The HR Officer will also contribute to the development and regular review of HR policies and supporting toolkits, ensuring they are practical and accessible.

Acting as a critical link between HR strategy and operational delivery, the HR Officer will ensure that systems and processes are continuously improved to meet evolving business needs. They will maintain high standards of data integrity, ensure documentation is accurate and current, and champion the use of automation and digital tools to enhance efficiency and compliance.

Why Join Us

• Flexible Working – We work to make flexibility a reality, and welcome conversations of flexible working from day one.
• Annual Leave – You will get 25 days annual leave when you join, rising to 30 days after 5 years’ service plus you will get an additional 2.5 ‘Privilege Days’ each year.
• Generous Pension – We have a defined contribution pension scheme with a maximum employer contribution of 11% of the annual salary.
• Enhanced Parental and Family Leave Policies.
• Group Life Assurance for 3x of annual basic salary (rules apply).
• Commitment to Learning – We are committed to developing and supporting learning, and we have a wide internal L&D offer, with on the job learning opportunities, mentoring schemes, and formal training. We dedicate and provide a minimum of 5 days a year for employees to focus on their own learning.
• Bicycle Scheme loans.
• Eye Care Voucher.
• Staff discounts onVisitBritain Shops .

Important Information

In order to apply for this vacancy, you must completepersonal statement section of the application form highlighting how you meet the criteria stipulated inthe job description and person specification and submit it.

If you have any questions, please [e-mail]

The application window will close at 23:55(UK Time) on 26 June 2025.

Job Description Job Profile document