HR Manager, People & Culture — Complex ER (Care)

Abacus Care & Support; Letchworth; On-site; GBP 50,000 - 70,000; Full time

Job summary

Abacus Care & Support is seeking an experienced HR Manager to lead our HR function across supported living services. You will manage complex employee relations, coach managers, and drive engagement and wellbeing initiatives in a regulated care environment.

You will own HR policies, workforce planning, and strategic reporting for senior leadership. If you are proactive, people-focused and ready to shape culture, apply now.

Qualifications

• Strong experience managing complex ER casework.
• Previous experience operating at HR Manager level.
• Solid understanding of UK employment law and ER best practice.
• Experience within a regulated, people-focused environment such as health, social care, NHS or a similar sector.

Responsibilities

• Lead complex employee relations casework, including disciplinary, grievance, performance, absence and safeguarding-related matters.
• Coaching and supporting Registered Managers and Team Leaders on people management best practice.
• Driving employee engagement, wellbeing and retention initiatives across the organisation.
• Owning HR policies, reward and benefits, workforce planning and organisational change projects.
• Producing HR insights and strategic reporting for senior leadership and the Board.
• Lead on recognition and wellbeing initiatives that support staff retention and a positive experience of working in the organisation.
• Own the organisation's HR policy suite end-to-end: drafting, review cycles, legislative compliance and version control, incorporating issues surfaced through ER casework and manager feedback.

Skills

ER casework

HR Manager level

UK employment law

Care sector experience

Employee engagement

Job description

Abacus Care & Support is seeking an experienced HR Manager to lead our HR function across supported living services. You will manage complex employee relations, coach managers, and drive engagement and wellbeing initiatives in a regulated care environment.

You will own HR policies, workforce planning, and strategic reporting for senior leadership. If you are proactive, people-focused and ready to shape culture, apply now.