HR Manager

Vero HR Ltd; Wolverhampton; Presencial; GBP 48.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

40 hours per week

28 days holiday

Descripción de la vacante

Vero HR Ltd is supporting a successful UK-based franchise operator in recruiting an experienced HR Manager to drive employee relations and act as a trusted advisor to site leaders. This fully office-based role in Wolverhampton requires frontline ER expertise and a commercially minded HR generalist to manage casework and policy implementation.

You will travel to UK sites as needed, support operational managers, and contribute to HR projects and process improvements while ensuring compliance with

Formación

• Evidence of hands-on employee relations experience with case handling.
• Experience advising managers in a multi-site environment.
• Solid knowledge of UK employment law and HR best practice.
• Strong communication, investigation and report-writing skills.

Responsabilidades

• Manage disciplinary, grievance, capability, performance, conduct and absence cases.
• Lead investigations, gather evidence, interview, and prepare documentation.
• Support managers through hearings and employee meetings.
• Advise on employment law, policies and HR best practices.
• Handle sensitive ER matters with professionalism.
• Travel to UK sites to support investigations and HR matters.
• Prepare contracts, amendments and promotion documentation.
• Review and implement HR policies and procedures.
• Maintain HR records and documentation.
• Assist with HR projects and process improvements.

Conocimientos

Hands-on ER experience

Multi-site operations experience

UK employment law knowledge

Investigation & report writing

Educación

CIPD Level 5 or equivalent HR experience

Descripción del empleo

We are the internal recruitment partner for our client, a successful UK-based franchise operator seeking an experienced HR Manager to support their multi-site operations.

The Opportunity:

This is an excellent opportunity for a hands‑on HR professional who thrives in a fast‑paced environment and enjoys building strong working relationships with operational leaders. With employee relations forming the core focus of the role, we're looking for someone who can quickly establish themselves as a trusted advisor and make an immediate impact.

Key Responsibilities:

Employee Relations

• Manage disciplinary, grievance, capability, performance, conduct and absence cases.
• Lead investigations, gather evidence, conduct interviews and prepare case documentation.
• Support managers through formal hearings and employee meetings.
• Provide practical, commercially focused advice on employment law, policies and HR best practice.
• Handle complex and sensitive employee relations matters with confidence and professionalism.
• Travel to sites across the UK to support investigations and operational HR matters.

Generalist HR

• Prepare employment contracts, contract amendments and promotion documentation.
• Support the review and implementation of HR policies and procedures.
• Maintain accurate employee records and HR documentation.
• Assist with HR projects and process improvement initiatives.
• Provide guidance and support to colleagues across the wider HR function.

The successful candidate will be able to demonstrate the following:

• CIPD Level 5 or equivalent HR experience.
• Confident advising operational managers at all levels and making sound, commercially focused decisions that balance business needs with employee wellbeing.
• Strong hands‑on employee relations experience with the ability to manage cases independently.
• Previous experience within a multi‑site operational environment.
• Excellent knowledge of UK employment legislation and HR best practice.
• Strong communication, investigation and report‑writing skills.
• A practical, organised and solutions‑focused approach.
• Experience within food & beverage, hospitality, retail or FMCG environments would be highly advantageous.
• This is a fully office‑based role in Wolverhampton, working five days per week. Regular travel to UK sites will be required.

In return we are offering:

• Competitive salary between £48,000 - £50,000 per annum based on experience.
• 40 hours per week, Monday to Friday
• 28 days inclusive of bank holidays
• An opportunity to join a successful and growing UK franchise operator with a multi‑site national presence.
• Take ownership of a varied and complex employee relations caseload.
• Working closely with senior leaders and operational managers across the business.
• A broad HR role with exposure to employee relations, policy development and HR projects.

If you're an experienced HR professional with strong employee relations expertise and are ready for your next challenge, we'd love to hear from you.