HR Generalist

Caring Hearts Scotland; Paisley; On-site; GBP 28,000 - 42,000; Full time

Job summary

Caring Hearts Scotland is seeking an HR Generalist to support the operational side of the business under the HR Manager, delivering a first-class HR service.

You will manage onboarding, employee records and training, advise on career development, handle payroll queries, and help shape policies in line with health and social care standards.

Qualifications

• Minimum 1 year of experience in employee management and employee relations.
• IT literate with ability to update employee records.
• Understanding of employment law and health and social care standards.

Responsibilities

• Serve as liaison between HR and employees to improve communication and resolve conflicts.
• Assist with performance management, sickness management and employee engagement.
• Build, implement and maintain policies on working conditions, performance management and absence management.
• Oversee HR data analytics, payroll information and record keeping.
• Administer training, onboarding and development programs and coordinate reviews and appraisals.

Job description

This is an exciting role where you will be responsible for supporting the operational side of the business, by providing a first-class HR service. You will work under the direction of the HR Manager, assisting with the execution of their duties in support of the organisations vision to become more streamlined and competitive. Your main duties will include managing employee needs and ensuring all employees comply with company and government procedures. As an HR generalist you will perform daily administrative and human resources duties in the organisation assisting with the management of all employee aspects within the business. This includes giving individual employees advice about the future of their careers, onboarding new employees, facilitating open communication between employees and management and leading workshops and training. You must be comfortable communicating with employees about sensitive subjects such as salary, pension and benefits. Furthermore, you must be accustomed to using technology frequently as data entry is also an important component of your job as they are expected to update all employee records on the company’s database. You will use various research skills to aid in the implementation of performance evaluation strategies and designing company policies in accordance with health and social care standards and other industry legislation. As an HR generalist you will represent a company’s policies, procedures and goals, and many of your tasks revolve around instilling these values in employees, whilst making sure the policies are also fair to the employees.

Essential Job Functions

You will serve as a liaison between the human resources department and employees for effective communication and conflict resolution. You will be responsible for ensuring company needs are met while promoting our positive company culture policy. You will be expected to continuously learn the latest HR best practices to improve workplace efficiency. Ensuring the smooth day to day running of all personnel-related systems, training and development and assisting in ensuring care inspectorate and home office worker compliance within department. You will be professional and proactive ensuring that administration is carried out accurately and in timely manner to ensure the smooth running of the department.Keeping up to date with key changes in employment law. You will work closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures

Employee Relations

• Assist the HR manager in providing HR advice on a wide range of generalist issues, considering commercial and operational impact
• Support manager with performance and sickness management and employee engagement
• Working alongside the HR Manager and supporting them with any ER issues
• Assist building, implementing, and maintaining a Performance Appraisal program that allows SMT to coherently evaluate performances across the Company.
• Support HR Manager on all matters
• Develop and implement policies on issues like working conditions, performance management, equal opportunities, disciplinary procedures and absence management
• develop HR planning strategies, which consider immediate and long-term staff requirements
• Contribute to the development of the strategic direction of the organisation and to work collaboratively across the business to help achieve corporate objectives and foster an atmosphere of mutual support
• Establish and maintain appropriate systems for measuring necessary aspects of HR development including performance management and absence management
• Supporting internal and external inquiries and requests related to the HR department assisting with the documentation of employee compensation and benefits

HR Management

• Provide HR data analytics and reports
• Support with HR projects and initiatives maintain vital employee records and ensure the smooth operation of the HR department.
• Administration and collation of the payroll information including payroll queries
• Overseeing HR events and meetings and coordinating management-employee communications
• Compiling and maintaining paper, digital and electronic employee records, including holiday and sickness leaves
• Writing and submitting reports on general HR activities

Absence Management

• Upskilling and supporting managers to deal with absence management and supporting in short- and long-term absence cases.
• Calculating annual leave entitlements and communicate this information to the respective Home Managers

Employee Engagement

• Coming up with and implementing best in class strategies and initiatives to optimise employee engagement.

Training and Development

• Administering tests and organising training for employees. Supporting HR-related training programs, workshops and seminars
• Coordinating logistics for new hire orientations
• Assisting managers in implementing training plans for staff and helping create career pathways for employees.
• Monitor training due dates to ensure compliance with CI and internal requirements; book training and promptly escape any overdue
• Assist with training carried out in-house, liaising with attendees, preparing materials, room preparation, producing certificates plan and sometimes deliver training, including new staff inductions
• Support with conducting the induction programmes for all new starters.
• Assist for assessing, building and maintaining a succession planning program in accordance to the SMT and to the needs of the Company.
• Assist with coordination of reviews and appraisals and keep appropriate documentation analyse training needs in conjunction with departmental managers.

Administration

• Managing the Factorial HR system and Atlas Training Management ensuring data is accurately uploaded and systems are kept updated, equality commission reports are returned, handling employee queries in a timely manner and providing KPI information and reports to the HR Manager
• Liaising with training providers and organising rooms for training events including refreshments
• Responsibility for booking training courses, travel, and accommodation and responding to queries
• Minute taking in various meeting throughout the organisations
• Completing annual audits of the employee files
• Requesting and maintaining all new IT accounts for new employees and ensuring old accounts are closed
• Perform day-to-day activities within the HR department e.g. take calls, respond to candidate enquiries, supply information to care team
• Produce management reports from Select HR system ready for Manager’s meetings
• You will assist with aspects of recruitment, compiling and maintaining records training new and existing employees
• Supporting any administration for projects

Person Specification

As an individual, you will be hardworking, reliable, IT literate, able to work to strict deadlines, and be a proactive team player. Your ability to carry out tasks with an employee retainment focused approach and organise your own workload whilst working towards tight deadlines are all skills required to succeed in this role. As an HR Generalist you help create a productive work environment by designing, implementing and monitoring management’s employee development processes, programs and policies. You will be a natural conversationalist who understand how to balance company policies with employee needs. Applicants should have at least a year’s experience working in a position that deals with employee management and employee/manager relationships. All candidates should be familiar with the role human resources policies within the organisation and in employment law. Warm, friendly, and approachable manner; Can build and maintain excellent and credible relationships with managers and employees.