HR Field Operations Generalist

Sonoco Products Company; Spital; On-site; GBP 30,000 - 42,000; Full time

Job summary

Sonoco Products Company is seeking an HR Generalist to join the team on site in Spital. You will be the first point of contact for HR queries, handling recruitment, onboarding, employee relations, and policy guidance across the site.

You will support managers with ER cases, absence management, and training delivery, while maintaining HR data, payroll inputs, and KPI reporting to improve engagement and compliance.

Qualifications

• CIPD Level 5 or equivalent qualification or working towards.
• Solid knowledge of employment law and HR best practice.
• Experience with end-to-end recruitment and onboarding.

Responsibilities

• Be the first point of contact for HR queries and provide guidance to employees and managers.
• Support managers with ER cases and absence management policies.
• Assist in delivering onboarding and recruitment campaigns, and coordinate probation/performance reviews.
• Produce monthly HR KPI reports and maintain HR databases and systems.
• Promote wellbeing, inclusion and engagement initiatives on site.

Skills

HR policies

Employee relations

ER case management

Onboarding

KPI reporting

Payroll & HR data

Unions knowledge

Education

CIPD Level 5 or working towards

Employment law knowledge

Tools

HRIS / HR systems

Payroll system

Job description

Reporting directly to the Field Human Resources Manager, as an HR Generalist, you will be responsible for being the first point of contact for all HR queries, and a range of HR functions such as recruitment, performance issues, on-boarding, employee relations, policies, and procedures etc. You will be responsible for providing in-house HR advice, support and guidance on a wide range of HR matters to all employees and managers on site. What you'll be doing:

• Participating in and supporting managers with full case management on ER cases.
• Advising and aiding managers with all aspects of the company absence policy
• Managing any long term absence for a return to work or terminations, including occupational health referrals.
• Support, coach and challenge line management with disciplinary and grievance issues
• Assist in delivering training to line managers to ensure they understand and comply with HR policies and procedures.
• Providing HR Admin support across the whole employee lifecycle
• Support the effective communication and implementation of HR policies such as parental leave, flexible working
• Support and drive employee engagement on site
• Signposting employees to the relevant support where applicable -SIMON and Employee Shared Services
• Build positive and effective relationships with unions and agency suppliers
• Supporting the line managers, coordinate the various end-to-end recruitment campaigns, including preparing job adverts, facilitating shortlisting, interviews and carrying out exit interviews.
• Working with the wider business, incorporate and implement a full Onboarding process for new hires (including any relevant Occupational Health Audio Testing/ Driver assessments)
• Coordinate and follow up the completion of probationary / performance reviews.
• Support the Early Career Framework and the Apprenticeship programme
• Produce interpret and present monthly, end of year and ad-hoc HR KPI's and reports (staff turnover, sickness absence, leavers, new starter surveys, diversity & inclusion, etc)
• Accurate and timely administration and maintenance of all HR database and systems
• Support the development of an HR framework for the business, including designing forms, processes, systems and templates.
• Ensure wellbeing, inclusion and engagement initiatives are carried out.
• Support the wider HR and management team in all aspects of HR projects and initiatives as required.
• Promote company values in all dealings with other employees, clients, contractors and other external contacts.
• Working with the Plant Managers on succession planning and talent management
• Payroll data preparation in line with payroll cut offs
• Participation in audits such as BRC and ethical audits
• CIPD level 5 qualified (or working towards) or equivalent
• Knowledge of employment law and HR best practice and legislation and how to apply this
• Have working knowledge of the end-to-end recruitment process
• Have a proactive approach to continuous business improvements
• Have a high level of customer service with the ability to bend and flex your communication style accordingly
• Good commercial awareness within a manufacturing environment
• Knowledge and experience of dealing with Unions