Group HR Adviser

Age Partnership; Leeds; On-site; GBP 27,000 - 30,000; Full time

Job summary

Age Partnership is seeking a HR Advisor to join the Group HR team in Leeds. You will support the Head of HR and HR Business Partners in delivering proactive, commercially focused generalist HR services across the Group and its subsidiaries.

Key duties include advising managers and employees on HR matters, handling employee relations, recruitment, onboarding, payroll support, and HR data management. The role requires at least 2 years in HR and CIPD-aligned development, with a focus on

Qualifications

• Minimum of 2 years' experience operating within a HR Advisor role.
• Experience of building relationships with managers and employees.
• Ability to maintain confidentiality and integrity at all times.
• A team player, committed to working with colleagues within the HR team and the wider business to achieve our goals.
• Proactive, pragmatic and flexible in approach.
• Logical and analytical problem solving.
• High attention to detail and accuracy.
• Excellent administrative and organisational skills.
• Excellent written and verbal communication and influencing skills.

Responsibilities

• Act as a first point of contact for managers and employees, providing practical and timely advice on a range of HR matters in line with company policies and employment legislation.
• Support the HR Business Partners in delivering an effective HR service across the business.
• Respond to HR-related queries and provide guidance on policies, procedures and people processes, escalating complex matters where appropriate.
• Assist with employee relations matters, including disciplinary, grievance and absence management cases, supporting investigations and note-taking where required.
• Support managers with sickness absence management, including welfare contact, absence reviews and monitoring absence trends.
• Provide support and guidance on family leave, flexible working requests and other employee lifecycle processes.
• Maintain accurate employee records and ensure HR documentation is completed and filed appropriately.
• Conduct exit interviews and identify themes and trends to support continuous improvement.

Skills

Relationship building

Confidentiality

Communication skills

Team player

Attention to detail

Microsoft Office

Analytical thinking

HR administration

Education

CIPD qualification

GCSE English & Maths

Tools

HR database systems

Job description

37.5 hours per week (hours of work will be flexible and dictated by the needs of the business, therefore it is expected that the successful applicant will work those hours necessary to successfully discharge the duties of the role).

The Role

Overview

To be an active member of the Group HR team, supporting the Head of HR with the delivery of our people plans across the whole of the Group and its subsidiaries.

To support the HR Business Partners to provide a proactive and commercially focussed generalist HR service that underpins the operation and support business success whilst aligned to our company values.

HR Advisory and Employee Support

• Act as a first point of contact for managers and employees, providing practical and timely advice on a range of HR matters in line with company policies and employment legislation.
• Support the HR Business Partners in delivering an effective HR service across the business.
• Respond to HR-related queries and provide guidance on policies, procedures and people processes, escalating complex matters where appropriate.
• Assist with employee relations matters, including disciplinary, grievance, capability and absence management cases, supporting investigations and note-taking where required.
• Support managers with sickness absence management, including welfare contact, absence reviews and monitoring absence trends.
• Provide support and guidance on family leave, flexible working requests and other employee lifecycle processes.
• Maintain accurate employee records and ensure HR documentation is completed and filed appropriately.
• Conduct exit interviews and identify themes and trends to support continuous improvement.

Recruitment, Onboarding and Employee Lifecycle

• Support recruitment activities, including advertising vacancies, arranging interviews, preparing offer documentation and carrying out pre-employment checks.
• Coordinate onboarding activities and deliver HR inductions for new starters.
• Monitor probationary periods and support managers in completing probation reviews.

HR Administration and Payroll Support

• Maintain and update the HR system, ensuring employee data is accurate and up to date.
• Produce regular HR reports and management information as required.
• Assist with payroll administration, including processing contractual changes, starters, leavers, absence information and other payroll-related data, ensuring information is submitted accurately and within deadlines.
• Support the administration of employee benefits and pension-related activities.

Culture, Engagement and Development

• Support employee engagement, wellbeing and culture initiatives across the business.
• Promote company values and contribute to initiatives that support employee engagement and retention.
• Support HR projects and people initiatives led by the HR Business Partners.

General Responsibilities

• Work collaboratively with the wider HR team to deliver a professional and customer-focused HR service.
• Assist with the review and update of HR policies, procedures and guidance documents.
• Keep up to date with changes in employment legislation and HR best practice.
• Support organisational change activities and people projects as required.
• Undertake any other reasonable duties commensurate with the role.

The Person

Overview

An individual looking to develop their career in HR, able to work as part of a team and take a pragmatic approach ensuring HR best practices are aligned with business objectives.

Skills & Experience

Mandatory

• Minimum of 2 years' experience operating within a HR Advisor role.
• Experience of building relationships with managers and employees
• Ability to maintain confidentiality and integrity at all times
• A team player, committed to working with colleagues within the HR team and the wider business to achieve our goals
• Proactive, pragmatic and flexible in approach
• Logical and analytical problem solving
• High attention to detail and accuracy
• Excellent administrative and organisational skills.
• Excellent written and verbal communication and influencing skills.
• Demonstrable experience of strong interpersonal and relationship building skills, with the ability to work across all levels of the business
• Fully conversant with the full Microsoft Office suite
• Previous experience in a financial services/professional services organisation.
• Previous experience in a regulated industry
• Previous experience in a contact centre environment.
• Experience working with HR database systems

Qualifications

Mandatory

• CIPD qualified or with HR experience and willing to work towards CIPD qualifications
• English and mathematics GCSE pass level or equivalent

£27-30K gross per annum dependent on experience

Experience

Minimum of 2 years experience in an HR function. CIPD qualified (or working towards)