HR Generalist

The Talent World; Ilfracombe; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

On-site in Ilfracombe

Comprehensive benefits package

Job summary

The Talent World is seeking an HR Generalist to support employees and leaders across the lifecycle at our Ilfracombe site. You will act as a trusted advisor, handling complex HR matters and guiding on policies and procedures to ensure a high-quality employee experience.

Join a collaborative HR team to balance employee relations, operational HR activities, and improvement projects, delivering practical HR guidance and supporting service excellence for the organisation.

Qualifications

• Experience in HR Operations, Employee Relations and Shared Services.
• Proven ability to manage complex HR cases and provide practical solutions within policy frameworks.
• Analytical and problem-solving mindset with a drive for continuous improvement.

Responsibilities

• Manage and resolve complex HR cases across ER, attendance, lifecycle matters, benefits and policy interpretation.
• Partner with managers and employees to provide practical HR advice and solutions.
• Act as SME, guiding colleagues on HR policies, processes and best practice.
• Develop clear HR guidance materials, knowledge articles and process documentation.
• Identify recurring issues, conduct root-cause analysis and recommend improvements.
• Support HR operational excellence with governance, data privacy and confidentiality.
• Collaborate with HR colleagues to simplify and standardise HR processes and support services.
• Contribute to continuous improvement initiatives that strengthen HR service delivery.

Skills

HR Operations

Employee Relations

Shared Services

Stakeholder Management

Tools

HRIS systems

Job description

As the HR Generalist, you will play a key role in supporting employees and leaders across the employee lifecycle.

Client Details

Global Manufacturing Organisation

Description

As an HR Generalist, you will play a key role in supporting employees and leaders through important moments across the employee lifecycle. Acting as a trusted advisor, you'll manage complex HR matters, provide guidance on policies and procedures, and contribute to the continuous improvement of HR processes and service delivery.

Working within a collaborative HR team, you'll balance employee relations support, operational HR activities, and process improvement initiatives to ensure a consistent and high-quality employee experience.

Key Responsibilities

• Manage and resolve complex and non-standard HR cases across areas including employee relations, attendance, employee lifecycle matters, benefits, and policy interpretation.
• Partner with managers and employees to provide practical HR advice and solutions.
• Act as a subject matter expert, supporting colleagues with guidance on HR policies, processes, and best practice.
• Develop clear and effective HR guidance materials, knowledge articles, and process documentation.
• Identify recurring issues and trends, conducting root-cause analysis and recommending improvements.
• Support HR operational excellence through compliance with service standards, governance requirements, data privacy, and confidentiality obligations.
• Collaborate with HR colleagues and stakeholders to simplify, standardise, and enhance HR processes and employee support services.
• Contribute to continuous improvement initiatives that strengthen HR service delivery and employee experience.

Profile

A Successful HR Generalist Should Have

• Previous experience in HR Operations, Employee Relations, Shared Services, or a generalist HR function.
• Proven experience managing complex HR cases and providing practical solutions within policy frameworks.
• Strong analytical and problem-solving skills with a continuous improvement mindset.
• Experience using HRIS platforms and case management systems.
• The ability to work independently while building strong relationships with stakeholders at all levels.
• Excellent communication and influencing skills.
• A flexible approach and the ability to balance operational priorities with longer-term improvement initiatives.

Job Offer

• Competitive salary and comprehensive benefits package.
• On-site in Ilfracombe.
• Full time - Permanent position