HR Coordinator: People Services & Payroll Support

Pertemps Thames Water; Reading; On-site; GBP 17,000 - 24,000; Full time

Job summary

Thames Water is seeking an HR Coordinator to support the People Services team, delivering front-line service to employees and managers. You’ll manage daily administration, ensure payroll accuracy, and generate formal documents such as contracts.

This role involves handling queries, data entry, KPI focus, and collaboration with line managers and IT. It is a 14-week assignment at Reading, 36 hours per week, paying £14.96 per hour, with the assignment hosted through Pertemps.

Qualifications

• Strong organisational and administration skills.
• Ability to multi-task and manage high volume of queries daily.
• Excellent communication skills with customers and stakeholders.
• Proficient IT skills including Microsoft Outlook.
• Advanced Excel experience.
• Ability to handle confidential information with discretion.
• Adaptable to change and able to work remotely in an advisory service when required.

Responsibilities

• Support HR Administration across the People Team.
• Be the first point of contact for customer enquiries and forward specialist requests.
• Maintain data in company systems and ensure records are up to date.
• Generate and issue formal documentation such as employment contracts.
• Undertake ad hoc project work as required.
• Liaise with Line managers, IT Service Desk and wider business.
• Update employee records with pension contribution changes.
• Produce ad-hoc reports and support projects as needed.
• Own queries through to resolution and triage when necessary.
• Ensure achievement of KPIs and provide team support.

Skills

Organisational skills

Multi-tasking

Communication skills

Outlook

Excel

Confidentiality

Customer service

Tools

Microsoft Outlook

Excel

Job description

Thames Water is seeking an HR Coordinator to support the People Services team, delivering front-line service to employees and managers. You’ll manage daily administration, ensure payroll accuracy, and generate formal documents such as contracts.

This role involves handling queries, data entry, KPI focus, and collaboration with line managers and IT. It is a 14-week assignment at Reading, 36 hours per week, paying £14.96 per hour, with the assignment hosted through Pertemps.